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- Tasks: Lead client engagements and ensure smooth deployment of an AI-powered video conferencing platform.
- Company: Join a rapidly expanding tech start-up backed by veterans from Uber, WeWork, and Amazon.
- Benefits: Enjoy a fully remote role with a competitive salary and up to £50,000 bonus.
- Why this job: Be a champion for clients and shape the future of work in a dynamic environment.
- Qualifications: 5+ years in customer-facing technical roles with expertise in network configurations and video conferencing.
- Other info: Ideal for Sales Engineers or Technical Account Managers eager to join a growing start-up.
The predicted salary is between 45000 - 105000 £ per year.
Technical Account Manager – Networking, Video Conferencing – £75,000 + up to £50,000 bonus – fully remote A rapidly expanding tech start-up, are searching for their very first Technical Account Manager, who will be made responsible for being a champion for all of their clients. This company are innovating video conferencing by using an AI powered platform to facilitate real-time, large-scale conversations with an entire workforce, and they are backed by ex-Uber, WeWork and Amazon veterans to pioneer the future of work. The ideal Technical Account Manager will have a significant effect on the organisation as you will take the lead on all client engagements, through to onboarding them and ensuring a smooth and successful deployment of their platform. You’ll also be the main technical touchpoint, handling IT and security integrations, troubleshooting any technical hurdles, and ensuring seamless communication. The ideal Technical Account Manager will have experience with the following: 5+ years’ experience in customer-facing technical roles Strong understanding of network configurations, security protocols, and firewalls Hands-on experience with SSO technology (SAML, OAuth, OpenID Connect) Experience with video conference systems If you are a Sales Engineer, or customer facing Technical Account Manager, looking to join a rapidly growing start-up soon to secure Series A, please apply! Technical Account Manager – Networking, Video Conferencing – £75,000 + up to £50,000 bonus – fully remote
Technical Account Manager employer: Burns Sheehan
Contact Detail:
Burns Sheehan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Familiarize yourself with the latest trends in video conferencing technology and AI applications. Being knowledgeable about the innovations in this field will help you stand out during discussions with the hiring team.
✨Tip Number 2
Highlight your experience with network configurations and security protocols in your conversations. Be prepared to discuss specific examples of how you've successfully managed technical integrations in previous roles.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing for potential technical scenarios that may arise during client onboarding. Show how you can troubleshoot effectively and ensure a smooth deployment.
✨Tip Number 4
Network with professionals in the tech start-up space, especially those who have experience in customer-facing technical roles. This can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Technical Account Manager. Highlight your experience in customer-facing technical roles and how it aligns with the job description.
Tailor Your CV: Customize your CV to emphasize your relevant experience, particularly in network configurations, security protocols, and video conferencing systems. Use specific examples that demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and client engagement. Mention your familiarity with SSO technologies and how you can contribute to the company's innovative approach.
Highlight Your Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles. This could be successful client deployments, improvements in communication processes, or any technical challenges you've overcome.
How to prepare for a job interview at Burns Sheehan
✨Showcase Your Technical Expertise
Make sure to highlight your experience with network configurations, security protocols, and firewalls. Be prepared to discuss specific examples of how you've successfully managed technical challenges in previous roles.
✨Demonstrate Client Engagement Skills
Since this role involves being a champion for clients, share stories that illustrate your ability to build strong relationships and ensure client satisfaction. Discuss how you have effectively onboarded clients and facilitated smooth deployments in the past.
✨Familiarize Yourself with the Company’s Technology
Research the AI-powered video conferencing platform the company uses. Understanding its features and benefits will allow you to speak confidently about how you can help clients integrate and utilize the technology effectively.
✨Prepare for Technical Scenarios
Anticipate questions related to troubleshooting and handling IT integrations. Prepare to walk through your thought process on resolving technical issues, as this will demonstrate your problem-solving skills and technical acumen.
