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- Tasks: Lead the transformation of a key scheduling platform for a well-known retailer.
- Company: Join a popular UK retailer with a strong focus on product and tech innovation.
- Benefits: Competitive contract, flexible work schedule, and opportunity to make a real impact.
- Why this job: Drive significant change in a high-profile project that enhances customer experience.
- Qualifications: Proven experience in product management and stakeholder engagement.
- Other info: Work in a dynamic environment with a supportive team until the end of 2026.
The predicted salary is between 43200 - 72000 £ per year.
Role: Senior Product Manager
Location: London - 2 days p/w in the office
Contract duration: Until the end of 2026
Are you an experienced Product Manager? Are you excited by the challenge of transforming a critical business service and embedding product thinking into a growing team? Do you want to work for a popular, well-known retailer?
This business is a household name across the UK and has significantly matured its product & tech team over the last few years. They are now looking to transform their scheduling and booking platform (a core part of the customer experience that handles over 130,000 requests per year and drives 30-40% of their revenue) into a scalable, integrated, and online-enabled service.
As Senior Product Manager, you will lead this high-profile transformation project from ideation through to operational execution, working with internal stakeholders, store teams, and external partners.
What are they looking for?
- A proactive Product Manager with experience driving change in operational systems
- Able to work with complex integrations and internal platforms
- Skilled in stakeholder management and leading cross-functional teams
- Customer-focused with a deep understanding of operational workflows
- Capable of managing sensitive change that impacts existing processes while delivering business improvements
Nice to have: experience in retail
Key Responsibilities:
- Lead the transformation of the scheduling and booking platform over the next 12 months
- Operationalize the platform online and integrate it fully into stores
- Manage external partners for scheduling and route optimization
- Work closely with store teams to ensure smooth adoption of the new platform
This is a high-profile, fixed-term opportunity to lead a critical operational transformation and make a tangible impact on a growing retailer's core systems. You will work alongside a supportive Product Director and product team and take ownership of the project from start to finish.
Please send your CV now for more information on both the role and company.
Senior Product Manager | Contract in London employer: Burns Sheehan
Contact Detail:
Burns Sheehan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager | Contract in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail sector and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about roles that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company’s recent projects and challenges. Show them you’re not just another candidate; you’re genuinely interested in their transformation journey and how you can contribute to it.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially around operational systems and stakeholder management. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Product Manager | Contract in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Product Manager role. Highlight your experience in transforming operational systems and managing complex integrations, as these are key to the job.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this opportunity. Share specific examples of how you've driven change in previous roles and how you can bring that expertise to our team.
Showcase Stakeholder Management Skills: Since this role involves working with various stakeholders, be sure to mention your experience in managing cross-functional teams. We want to see how you've successfully navigated complex relationships in past projects.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and get back to you faster!
How to prepare for a job interview at Burns Sheehan
✨Know Your Product Management Basics
Brush up on your product management fundamentals, especially around operational systems and customer experience. Be ready to discuss how you've driven change in previous roles and how that can translate to transforming the scheduling and booking platform.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed stakeholders in cross-functional teams. This role requires collaboration with store teams and external partners, so highlight your ability to communicate effectively and build relationships.
✨Demonstrate Customer-Centric Thinking
Be prepared to discuss how you prioritise customer needs in your product decisions. Share specific instances where your understanding of operational workflows led to improvements in customer experience, especially in a retail context.
✨Prepare for Change Management Questions
Expect questions about managing sensitive changes that impact existing processes. Think of examples where you've navigated challenges during transitions and how you ensured smooth adoption of new systems or processes.
