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- Tasks: Lead a team of engineers to provide top-notch IT support across multiple sites.
- Company: A leading flexible workspace provider in Greater London.
- Benefits: Competitive salary, bonus package, and a dynamic work environment.
- Why this job: Join a vibrant team and make a real difference in IT support services.
- Qualifications: Strong technical background and experience in multi-site support.
- Other info: Opportunity for growth in a fast-paced, collaborative setting.
The predicted salary is between 48000 - 72000 £ per year.
A leading flexible workspace provider in Greater London seeks a Head of IT Support Services to oversee IT support across multiple sites. The role entails leading a team of 8 engineers, implementing ITIL practices, and ensuring exceptional customer service.
Ideal candidates will have:
- a strong technical background,
- experience in multi-site support,
- excellent communication skills.
This position offers a competitive salary and bonus package in a dynamic work environment.
Head of IT Support - Multi-Site Leadership in London employer: Burns Sheehan
Contact Detail:
Burns Sheehan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT Support - Multi-Site Leadership in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT support field and let them know you're on the hunt for a new role. You never know who might have the inside scoop on opportunities, especially in multi-site environments.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, highlight your experience managing teams and implementing ITIL practices. They want to see that you can lead a team of engineers effectively.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your technical knowledge and be ready to discuss how you've tackled challenges in multi-site support. This will show them you're not just a tech whiz but also a problem solver.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like Head of IT Support Services. Plus, it shows you're serious about joining our dynamic team!
We think you need these skills to ace Head of IT Support - Multi-Site Leadership in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of IT Support role. Highlight your technical background and any multi-site support experience to catch our eye!
Showcase Leadership Skills: Since you'll be leading a team of engineers, it's crucial to demonstrate your leadership abilities. Share examples of how you've successfully managed teams and implemented ITIL practices in your previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your communication skills can enhance customer service across our sites.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Burns Sheehan
✨Know Your ITIL Practices
Make sure you brush up on ITIL practices before the interview. Be ready to discuss how you've implemented these in previous roles, as this will show your understanding of best practices in IT support.
✨Showcase Your Leadership Skills
Since you'll be leading a team of engineers, prepare examples of how you've successfully managed teams in the past. Highlight your approach to motivating staff and resolving conflicts, as this will demonstrate your capability in multi-site leadership.
✨Demonstrate Technical Expertise
Be prepared to talk about your technical background in detail. Discuss specific technologies or systems you've worked with, and how they relate to the role. This will help convey your confidence and suitability for overseeing IT support across multiple sites.
✨Emphasise Customer Service Excellence
Exceptional customer service is key in this role. Think of instances where you've gone above and beyond for clients or users, and be ready to share these stories. This will illustrate your commitment to providing top-notch support.
