At a Glance
- Tasks: Become a trusted technical adviser, guiding clients through tech solutions and overseeing project delivery.
- Company: Join one of the UK's fastest growing workspace businesses with a focus on premium office environments.
- Benefits: Enjoy a competitive salary, 20% bonus, and opportunities for professional growth.
- Other info: Lead a small team in a dynamic environment with excellent career progression.
- Why this job: Make a real impact by enhancing customer experiences through innovative technology solutions.
- Qualifications: Experience in networking, cloud, and client technology with strong relationship-building skills.
The predicted salary is between 80000 - 80000 £ per year.
Here at Burns Sheehan, we're working with one of the UK's fastest growing workspace businesses, delivering premium office environments for thousands of members across 60+ locations. Technology plays a huge part in the customer experience, and they're investing in someone who can become the trusted technical adviser for their largest clients. This isn't a sales role with targets or commission.
Instead, you'll work directly with customers to understand their requirements, recommend the right technology solution and oversee delivery from initial scoping through to implementation. You'll become the bridge between clients, internal technical teams and third-party suppliers, ensuring every solution is commercially viable, technically sound and delivered successfully.
You'll be involved in projects covering:
- Enterprise Networking (LAN/WAN, Wi‑Fi & Connectivity)
- Microsoft Teams & Zoom Rooms
- Meeting Room & Event Space AV
- Telephony & Unified Communications
- Client Onboarding & Technology Upgrades
You’ll also lead a small team and work closely with Sales, Customer Success, Operations and Infrastructure to ensure customers receive a seamless experience. You’ll need to be comfortable discussing networking, cloud, connectivity and infrastructure with IT Managers, Heads of IT and CTOs, whilst also explaining technical solutions in a straightforward way to non-technical stakeholders.
Personality is just as important as technical knowledge. We're looking for someone who enjoys building relationships, understands customer needs and can confidently guide clients towards the right solution rather than simply presenting technology. If you've worked across networking, cloud infrastructure, AV, telephony or managed services and enjoy working with customers, I'd be keen to chat.
Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
Client Technical Manager in London employer: Burns Sheehan
Burns Sheehan offers an exceptional work environment in Oxford, where innovation meets collaboration. As a Platform Engineer, you will not only tackle unique engineering challenges but also benefit from a culture that prioritises employee growth and development. With access to cutting-edge technology and a commitment to making a visible impact in the robotics field, this role provides a rewarding opportunity for those looking to thrive in a high-growth technology landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Client Technical Manager in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Burns Sheehan values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Burns Sheehan might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Burns Sheehan!
✨Direct Apply to Burns Sheehan
Let's not forget to apply directly through the Burns Sheehan website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Client Technical Manager in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Burns Sheehan.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Burns Sheehan. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Burns Sheehan
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
