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- Tasks: Lead a team of engineers to provide top-notch IT support across multiple sites.
- Company: A leading flexible workspace provider in Greater London.
- Benefits: Competitive salary, bonus package, and a dynamic work environment.
- Why this job: Join a vibrant team and make a real difference in IT support services.
- Qualifications: Strong technical background and experience in multi-site IT support.
- Other info: Opportunity for growth in a fast-paced, collaborative setting.
The predicted salary is between 48000 - 72000 £ per year.
A leading flexible workspace provider in Greater London seeks a Head of IT Support Services to oversee IT support across multiple sites. The role entails leading a team of 8 engineers, implementing ITIL practices, and ensuring exceptional customer service.
Ideal candidates will have a strong technical background, experience in multi-site support, and excellent communication skills. This position offers a competitive salary and bonus package in a dynamic work environment.
Head of IT Support - Multi-Site Leadership employer: Burns Sheehan
Contact Detail:
Burns Sheehan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT Support - Multi-Site Leadership
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT support field and let them know you're on the hunt for a new role. You never know who might have the inside scoop on opportunities, especially in multi-site environments.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, highlight your experience leading teams and implementing ITIL practices. They want to see that you can manage a team of engineers effectively.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your technical knowledge and be ready to discuss how you've tackled challenges in multi-site support. This will show them you're not just a tech whiz but also a problem solver.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find roles that match your skills and aspirations. Plus, it shows you're serious about joining our dynamic team!
We think you need these skills to ace Head of IT Support - Multi-Site Leadership
Some tips for your application 🫡
Show Off Your Leadership Skills: As we're looking for a Head of IT Support, make sure to highlight your experience in leading teams. Share specific examples of how you've managed multi-site support and improved customer service in your previous roles.
Get Technical: We want to see your strong technical background shine through! Mention any relevant ITIL practices you've implemented and how they benefited your team or organisation. Don't hold back on the details!
Communicate Clearly: Excellent communication skills are key for this role. When writing your application, keep it clear and concise. Use straightforward language to convey your ideas and experiences, making it easy for us to understand your fit for the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you're keen to join our dynamic team!
How to prepare for a job interview at Burns Sheehan
✨Know Your ITIL Practices
Make sure you brush up on ITIL practices before the interview. Be ready to discuss how you've implemented these in previous roles and how they can enhance IT support across multiple sites.
✨Showcase Your Leadership Skills
As a Head of IT Support, you'll be leading a team of engineers. Prepare examples of how you've successfully managed teams in the past, focusing on your communication style and how you foster collaboration.
✨Demonstrate Technical Expertise
Be prepared to dive into technical discussions. Highlight your experience with various IT systems and tools, and be ready to explain how you've solved complex issues in multi-site environments.
✨Customer Service is Key
Exceptional customer service is crucial for this role. Think of specific instances where you've gone above and beyond for clients or users, and be ready to share these stories during your interview.
