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For Companies At a Glance
- Tasks: Support players and staff, providing 24/7 care and guidance through their football journey.
- Company: Join Burnley FC, a historic football club at the heart of the community.
- Benefits: Be part of a passionate team with opportunities for personal and professional growth.
- Why this job: Make a real difference in players' lives while working in the exciting world of football.
- Qualifications: 3 years experience in player care within a professional football club is essential.
- Other info: Flexible hours required, including evenings and weekends, in a dynamic sports environment.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Burnley FC is an established professional football club with a rich history, located in the heart of the town and its community, we believe that Burnley is a special place – a home to extraordinary people like you. Come and be part of our story!
The Role
An exciting opportunity has become available for a First Team Player Care Lead to join us at Burnley Football Club. You’ll play a key role in supporting the Club’s ongoing development and helping us deliver a first-class experience for players, staff, and supporters.
About You
Are you passionate about football and looking for your next challenge in the game?
We are searching for our next First Team Player Care Lead to create a world class player care provision to the Men’s First Team and our Professional Development Phase squad.
The ideal candidate will have at least 3 years experience in a similar role within a professional football club.
You will also need to have a flexible approach to work and be able to work evenings and weekends.
Role Expectations
As the First Team Player Care Lead, you will be expected to:
- Be on call to provide a 24/7 support service to players and staff, proactively resolving issues and emergencies as and when they arise.
- Undertake structured one to one support and act as a mentor to guide players through key transition stages in their football journey.
- Support First Team and PDP players in setting up aspects of their personal life. This may include, but is not limited to, passports, NI number, language lessons, payment of bills.
How to Apply
Please apply via Burnley FC’s career page where you should complete our application form and submit a short cover letter/CV explaining how you meet the role criteria, along with your educational and employment history. Please also provide an explanation for any gaps.
Successful applicants will be subject to a social media check and an Enhanced Criminal Record Check (DBS) which will be paid for by the employer.
The full job description can be found on Burnley Football Club’s website: Burnley FC Careers
If you require an alternative format of our job description and person specification and/or our application form, please contact the HR department at HR@burnleyfc.com.
Please note, should an adequate number of applications be received prior to the closing date, Burnley FC reserve the right to remove a job advert.
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First Team Player Care Lead employer: Burnley Football Club
Contact Detail:
Burnley Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First Team Player Care Lead
✨Tip Number 1
Network like a pro! Reach out to your contacts in the football world, attend industry events, and don’t be shy about letting people know you’re on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, make sure to express your love for the game and how it drives you. Share your experiences and how they’ve shaped your approach to player care – it’ll help you stand out from the crowd.
✨Tip Number 3
Be prepared for interviews! Research Burnley FC and understand their values and culture. Think about how your skills align with their needs, especially in providing top-notch support to players. Practice common interview questions and have your own ready to show your interest.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Make sure to tailor your cover letter and CV to highlight your relevant experience and how you can contribute to creating a world-class player care provision at Burnley FC.
We think you need these skills to ace First Team Player Care Lead
Some tips for your application 🫡
Show Your Passion: When writing your cover letter, let your love for football shine through! We want to see how passionate you are about the game and how that translates into your work. Make it personal and relatable.
Tailor Your CV: Don’t just send a generic CV! We’re looking for someone with specific experience in player care, so highlight relevant roles and achievements. Make sure it aligns with what we’re after in the job description.
Be Honest About Gaps: If there are any gaps in your employment history, don’t shy away from explaining them. We appreciate transparency, so just be upfront about what you were up to during that time.
Apply Through Our Website: Make sure you apply via Burnley FC’s career page! It’s the best way for us to receive your application and ensures you’re following the correct process. We can’t wait to hear from you!
How to prepare for a job interview at Burnley Football Club
✨Know Your Football
Make sure you brush up on your football knowledge, especially about Burnley FC. Familiarise yourself with the club's history, values, and recent developments. This will show your passion for the game and your commitment to being part of their story.
✨Demonstrate Your Experience
Prepare specific examples from your past roles that highlight your experience in player care. Think about situations where you successfully supported players or resolved issues. This will help you illustrate how you can create a world-class player care provision.
✨Show Flexibility and Commitment
Since the role requires a flexible approach, be ready to discuss your availability for evenings and weekends. Share any previous experiences where you had to adapt your schedule to meet the needs of players or staff, showcasing your dedication to the role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the club's vision for player care or how they measure success in this role. This not only shows your interest but also helps you understand if the club aligns with your values.