At a Glance
- Tasks: Support players and staff, providing 24/7 care and guidance through their football journey.
- Company: Join Burnley FC, a historic football club at the heart of the community.
- Benefits: Be part of a passionate team with opportunities for personal and professional growth.
- Other info: Flexible hours required, including evenings and weekends, in a dynamic sports environment.
- Why this job: Make a real difference in players' lives while working in the exciting world of football.
- Qualifications: 3 years experience in player care within a professional football club is essential.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Burnley FC is an established professional football club with a rich history, located in the heart of the town and its community, we believe that Burnley is a special place - a home to extraordinary people like you. Come and be part of our story!
The Role
An exciting opportunity has become available for a First Team Player Care Lead to join us at Burnley Football Club. You’ll play a key role in supporting the Club’s ongoing development and helping us deliver a first-class experience for players, staff, and supporters.
About You
Are you passionate about football and looking for your next challenge in the game?
We are searching for our next First Team Player Care Lead to create a world class player care provision to the Men’s First Team and our Professional Development Phase squad.
The ideal candidate will have at least 3 years experience in a similar role within a professional football club.
You will also need to have a flexible approach to work and be able to work evenings and weekends.
Role Expectations
As the First Team Player Care Lead, you will be expected to:
- Be on call to provide a 24/7 support service to players and staff, proactively resolving issues and emergencies as and when they arise.
- Undertake structured one to one support and act as a mentor to guide players through key transition stages in their football journey.
- Support First Team and PDP players in setting up aspects of their personal life. This may include, but is not limited to, passports, NI number, language lessons, payment of bills.
How to Apply
Please apply via Burnley FC’s career page where you should complete our application form and submit a short cover letter/CV explaining how you meet the role criteria, along with your educational and employment history. Please also provide an explanation for any gaps.
Successful applicants will be subject to a social media check and an Enhanced Criminal Record Check (DBS) which will be paid for by the employer.
The full job description can be found on Burnley Football Club’s website: Burnley FC Careers
If you require an alternative format of our job description and person specification and/or our application form, please contact the HR department at HR@burnleyfc.com.
Please note, should an adequate number of applications be received prior to the closing date, Burnley FC reserve the right to remove a job advert.
First Team Player Care Lead in Burnley employer: Burnley Football Club
Burnley FC is not just a football club; it's a community hub that values its people and fosters a supportive work environment. As a First Team Player Care Lead, you'll enjoy the unique opportunity to make a significant impact on players' lives while being part of a passionate team dedicated to excellence in football. With a commitment to employee development and a culture that celebrates collaboration and innovation, Burnley FC offers a rewarding career path in a vibrant location steeped in sporting history.
StudySmarter Expert Advice🤫
We think this is how you could land First Team Player Care Lead in Burnley
✨Get Involved in Local Sports Communities
Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.
✨Leverage Internships and Volunteering
Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!
✨Visit Sports Job Fairs
Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like Burnley Football Club. Bring your A-game and be ready to chat about how you can contribute to their team!
✨Apply Through Our Website
Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including Burnley Football Club. Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!
We think you need these skills to ace First Team Player Care Lead in Burnley
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining Burnley Football Club aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at Burnley Football Club
✨Highlight Your Passion for Sports
When chatting with Burnley Football Club, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
