At a Glance
- Tasks: Support our team by serving food and ensuring a top-notch experience for everyone.
- Company: Join Burnley FC, a historic football club at the heart of the community.
- Benefits: Gain valuable experience in hospitality while working in a vibrant sports environment.
- Why this job: Be part of an exciting team and contribute to unforgettable matchday experiences.
- Qualifications: Previous customer service experience and a flexible approach to work are essential.
- Other info: Opportunities for growth in a dynamic and supportive atmosphere.
About Us
Burnley FC is an established professional football club with a rich history, located in the heart of the town and its community, we believe that Burnley is a special place – a home to extraordinary people like you. Come and be part of our story!
The Role
An exciting opportunity has become available for a Hospitality Assistant to join us at Burnley Football Club. You’ll play a key role in supporting the Club’s ongoing development and helping us deliver a first-class experience for players, staff, and supporters.
About You
Are you looking for your next challenge? You may be our next Hospitality Assistant.
The ideal candidate will have previous experience in a customer facing role and a hospitality environment.
You will also need to have a flexible approach to work and be able to work evenings and weekends.
Role Expectations
As the Hospitality Assistant, you will be expected to:
- Ensure the Training Ground dining room is ready to go.
- Serve food at the Training Ground.
- Act as the Front of House and ensure visitors/players receive the best possible service.
How to Apply
Please apply via Burnley FC’s career page where you should submit your CV and a short cover letter explaining how you meet the role criteria, along with your educational and employment history. Please also provide an explanation for any gaps.
Successful applicants will be subject to a social media check and an Enhanced Criminal Record Check (DBS) which will be paid for by the employer.
The full job description can be found on Burnley Football Club’s website: Burnley FC Careers
If you require an alternative format of our job description and person specification and/or our application form, please contact the HR department at HR@burnleyfc.com.
Please note, should an adequate number of applications be received prior to the closing date, Burnley FC reserve the right to remove a job advert.
#J-18808-Ljbffr
Hospitality Assistant employer: Burnley FC
Contact Detail:
Burnley FC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings at Burnley FC or can give you insider tips on what the club values in a candidate.
✨Tip Number 2
Show your passion for the role! When you get the chance to chat with someone from the club, whether it’s during an interview or an informal meet-up, let your enthusiasm for hospitality and football shine through.
✨Tip Number 3
Be prepared for the unexpected! Since the role involves working evenings and weekends, think about how you can demonstrate your flexibility and readiness to jump in whenever needed during your conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Burnley FC. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hospitality Assistant role. Highlight any customer-facing experience and skills that match what we’re looking for. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Keep it short and sweet, but make sure to explain how your experience aligns with the role criteria. We love seeing genuine enthusiasm for joining Burnley FC!
Be Honest About Gaps: If you have any gaps in your employment history, don’t shy away from explaining them. We appreciate transparency and want to understand your journey. Just be straightforward and honest with us!
Apply Through Our Website: Remember to apply via Burnley FC’s career page! It’s the best way for us to receive your application. Plus, it shows you’re serious about joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Burnley FC
✨Know the Club's Values
Before your interview, take some time to research Burnley FC and its values. Understanding the club's history and community involvement will help you connect with the interviewers and show that you're genuinely interested in being part of their story.
✨Showcase Your Customer Service Skills
As a Hospitality Assistant, you'll be in a customer-facing role. Prepare examples from your previous experience where you've provided excellent service. Think about specific situations where you went above and beyond to ensure customer satisfaction.
✨Be Ready for Flexibility Questions
Since the role requires working evenings and weekends, be prepared to discuss your availability. Highlight your flexible approach to work and any past experiences where you adapted to changing schedules or demands.
✨Dress the Part
First impressions matter! Dress smartly for your interview to reflect the professionalism expected in a hospitality environment. A neat appearance shows that you take the opportunity seriously and are ready to represent the club well.