At a Glance
- Tasks: Support fans by managing enquiries and selling match tickets and memberships.
- Company: Join Burnley FC, a historic football club at the heart of the community.
- Benefits: Flexible hours, great team environment, and the chance to be part of matchday excitement.
- Other info: Work evenings and weekends in a vibrant sports atmosphere.
- Why this job: Be a vital part of creating unforgettable experiences for passionate football supporters.
- Qualifications: Excellent customer service skills and a flexible approach to work.
The predicted salary is between 10 - 12 £ per hour.
About Us
Burnley FC is an established professional football club with a rich history, located in the heart of the town and its community. We believe that Burnley is a special place – a home to extraordinary people like you. Come and be part of our story!
The Role
A new opportunity has become available for a casual Supporter Services Hub Assistant to join us at Burnley Football Club. You’ll play a key role in supporting the Club’s ongoing development and helping us deliver a first-class experience for supporters.
About You
The ideal candidate will have excellent customer service and communication skills. You will also need to have a flexible approach to work and be able to work evenings and weekends.
Role Expectations
- Manage inbound and outbound enquiries across a number of different communication channels (phone, email, online and in person).
- Deliver on the sale of commercial products relating to Burnley FC through the Club’s ticketing system.
- Assist in the sale of match tickets, season cards and memberships as required.
