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- Tasks: Welcome visitors, assist with events, and conduct engaging tours at a historic venue.
- Company: Local council offering a vibrant cultural experience at Towneley Hall.
- Benefits: Flexible hours, perfect for balancing studies and work commitments.
- Why this job: Join a passionate team and share the history of your community with others.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Casual role with 5-10 hours per week, including weekends and holidays.
The predicted salary is between 13 - 16 £ per hour.
A local council is looking for a Visitor Services Assistant at Towneley Hall Museum & Art Gallery in Burnley. This casual role involves providing an engaging welcome to visitors, assisting with events, and conducting tours.
Ideal candidates will have:
- Experience in customer service
- Effective communication skills
- The ability to manage transactions accurately
Flexible hours, including weekends and holidays, are required, with an average of 5-10 hours per week.
Casual Guest Services Host – Historic Hall Tours in Burnley employer: Burnley Borough Council
Contact Detail:
Burnley Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Guest Services Host – Historic Hall Tours in Burnley
✨Tip Number 1
Make sure to showcase your customer service experience during interviews. We want to hear about those times you went above and beyond for a visitor or handled a tricky situation with grace.
✨Tip Number 2
Practice your communication skills! We recommend doing mock interviews with friends or family. This will help you feel more confident when discussing how you can engage visitors at Towneley Hall.
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability, especially for weekends and holidays. We know that being open to different hours can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Casual Guest Services Host – Historic Hall Tours in Burnley
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you've engaged with visitors and created a welcoming atmosphere, as this is key for the role!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your communication skills shine through in your writing.
Flexibility is Key: Since the role requires flexible hours, mention your availability clearly. We love candidates who can adapt to different schedules, especially on weekends and holidays!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting opportunity.
How to prepare for a job interview at Burnley Borough Council
✨Know Your Venue
Before the interview, take some time to research Towneley Hall Museum & Art Gallery. Familiarise yourself with its history, exhibitions, and any upcoming events. This will not only impress your interviewers but also help you answer questions about how you can enhance the visitor experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think of specific situations where you went above and beyond for a visitor or resolved a conflict effectively. This will demonstrate your ability to engage with guests and handle various scenarios.
✨Practice Effective Communication
As a Guest Services Host, clear communication is key. Practice articulating your thoughts clearly and confidently. You might even want to rehearse common interview questions with a friend or in front of a mirror to ensure you convey your ideas smoothly during the actual interview.
✨Be Flexible and Enthusiastic
Since the role requires flexible hours, be prepared to discuss your availability openly. Show enthusiasm for working weekends and holidays, as this reflects your commitment to the role. A positive attitude can go a long way in making a great impression!
