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- Tasks: Support the landlord licensing team with admin tasks and customer service.
- Company: Join a dedicated team improving housing conditions in Burnley.
- Benefits: Generous salary, pension, holiday entitlement, and great work/life balance.
- Other info: Flexible working options with a supportive team environment.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: 3 GCSEs at Grade C or above and admin experience required.
The predicted salary is between 28800 - 43200 £ per year.
This is a temporarily funded post until 20.07.2027. The Private Rented Sector plays a valuable role in providing housing for residents of the borough and the Council wants to ensure that it offers good quality accommodation that is value for money. To help us achieve this we currently operate seven landlord licensing areas.
This is an exciting opportunity to join our busy and dedicated Private Sector Housing Team. We are a relatively large team delivering a wide range of services that integrate public and private sector partners, creating a bottom-up approach to supporting neighbourhoods offering real help where it is needed through the empty homes programme, an innovative home improvement agency, landlord enforcement, selective and HMO licensing, the Good Landlord and Agent Accreditation scheme and energy efficiency improvements.
If you would like to be part of improving housing conditions in Burnley and join the landlord licensing team at this exciting time you will need to demonstrate in your application form that you meet the criteria detailed in the person specification.
Responsibilities- Providing day-to-day administrative support to the landlord licensing team
- Processing landlord licensing applications
- Providing effective and professional customer service to stakeholders
- Organising and maintaining paper and electronic filing systems and records
- Educating and advising Landlords and Managing Agents through the Good Landlord and Agent Scheme
- 3 GCSEs at Grade C or above (or equivalent)
- Experience of working in an administrative section of an organisation and the ability to communicate effectively with a wide range of audiences
- The ability to work as part of a team and maintain accurate records
The Council offers a generous salary, pension, holiday entitlement and exceptional work/life balance initiatives. The team operates from Burnley Town Hall combined with some home working.
How to apply / ContactFor an informal discussion about the role, please contact Jess Chung, Landlord Licensing Officer, on 01282 475848.
Administration Officer - Licensing in Burnley employer: Burnley Borough Council
Contact Detail:
Burnley Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Officer - Licensing in Burnley
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those involved in landlord licensing. A friendly chat can open doors and give you insights that might just land you the job.
✨Tip Number 2
Prepare for the interview by researching the Private Sector Housing Team. Understand their projects and challenges. This will help you show how you can contribute to improving housing conditions in Burnley.
✨Tip Number 3
Practice your customer service skills! Since you'll be dealing with landlords and managing agents, think of scenarios where you can demonstrate your ability to communicate effectively and provide top-notch support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Administration Officer - Licensing in Burnley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities of the Administration Officer role. We want to see how you can contribute to our Private Sector Housing Team!
Showcase Your Communication Skills: Since you'll be dealing with a variety of stakeholders, it's crucial to demonstrate your ability to communicate effectively. Use examples from your past experiences where you've successfully interacted with different audiences.
Highlight Your Organisational Skills: As an Administration Officer, you'll need to manage both paper and electronic records. Be sure to mention any relevant experience you have in maintaining filing systems or managing data efficiently.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you on board with our exciting team!
How to prepare for a job interview at Burnley Borough Council
✨Know Your Stuff
Make sure you understand the role of an Administration Officer in Licensing. Familiarise yourself with landlord licensing processes and the services provided by the Private Sector Housing Team. This will help you answer questions confidently and show your genuine interest in improving housing conditions.
✨Showcase Your Experience
Prepare examples from your past administrative roles that highlight your organisational skills and customer service experience. Think about times when you successfully managed records or assisted stakeholders, as these will resonate well with the interviewers.
✨Ask Smart Questions
Come prepared with thoughtful questions about the team and the projects they’re working on. This shows that you’re engaged and eager to contribute. You might ask about the challenges the team faces or how they measure success in their licensing efforts.
✨Be a Team Player
Emphasise your ability to work collaboratively. The role involves interacting with various stakeholders, so share examples of how you’ve effectively worked within a team. Highlight your communication skills and adaptability, which are crucial for this position.