Content Lead Volunteer - Volunteer

Do you have a passion for content writing and leading a team? We’re looking for someone who has the ability to support a team as well as plan and ensure that our content to our community and supporters are up to date. What difference will you make? You will join the charity during a critical period and your expert knowledge and experience will be invaluable in helping us to achieve our aims. You will have a key role in ensuring we can maintain our support services and become a sustainable charity.

As part of our small, friendly, and forward-thinking charity team, you will join others who are focused on reaching people who may not have heard about the charity or about the condition. You will have a key role in developing a social media strategy for a small charity – a fantastic opportunity for you to make a real difference to a rare condition. You will further develop your communication skills, gain marketing experience, and develop your social media skills.

You will also gain:

• Voluntary Experience – Gain practical real‑world experience working in social media management.
• Supportive Team – Collaborate with a passionate team working on projects.
• Personal Development – Develop your skills in social media marketing, content creation, and community engagement.
• Portfolio content for future job applications.
• Opportunity to contribute to a meaningful cause.

What we are looking for:

• Have a real enthusiasm for excellence, innovation, continuous improvement and change.
• Be a team leader who is positive, hands‑on and able to get the best out of a team.
• Have excellent interpersonal skills and be adept at building relationships with different stakeholders.
• Have the ability to think strategically but also enjoy being at an operational level to support your team and key stakeholders.
• Have a high level of attention to detail.
• Have the ability to prioritise, plan and organise projects and to manage expectations.

Experience And Skills:

• The ability to communicate (verbal and non‑verbal) to a wide variety of audiences, including the public, various forms of media and on an individual basis.
• Experience in building and leading a team.
• Previous experience working for charities and/or volunteer organisations is desirable but not required.
• Creativity.
• Good IT skills.
• Ability to motivate and enthuse others.
• To be a part of a team.
• Previous experience in marketing, communications, or related fields.
• Strong leadership skills with the ability to motivate and inspire volunteers.
• Experience of using Canva or similar design packages.
• A strong network of PR and media contacts would be highly advantageous.

What will you be doing?

We’re growing our volunteering team and looking to recruit a Content Lead Volunteer. You will have a passion for promoting a charity supporting a rare condition and will support a volunteering team to create a content plan to ensure our community is regularly updated with content in various places.

Your responsibilities will include:

• Lead a team of content writer volunteers.
• Lead and co‑ordinate internal projects, activities and campaigns that help build awareness of our organisation and its aims.
• Build, lead and inspire the content team, ensuring goals are agreed and communicated to support the achievement of our overall aims and projects.
• Ensure all content is on‑brand, consistent in style, quality and tone of voice, and ideally optimised for search and user experience across channels including the website, members’ magazine and social media.
• Support the development of a communications strategy, focusing on the content section of the main 3‑year charity strategy.
• Develop a functional content calendar.
• Establish workflow for requesting, creating, editing, publishing and repurposing content.
• Act as the point of contact for content volunteers in the team.
• Continue as an active part of the content team as a writer.
• Identify, initiate and lead content projects that align with the strategy and realise our goals.
• Collaborate with the team.
• Contribute to the Annual Report or other reporting documents.
• Protect the charity brand identity, ensuring it is delivered consistently, both internally and externally.
• Promote the charity across all channels and forms of communication.
• Maintain effective, regular communication to both internal and external audiences.
• Support the review of progress and effectiveness of the Communications Strategy on an annual basis.