Content Lead Volunteer - Volunteer

Do you have a passion for content writing and leading a team? We’re looking for someone who has the ability to support a team as well as plan and ensure that our content to our community and supporters are up to date.

What difference will you make? You will join the charity during a critical period and your expert knowledge and experience will be invaluable in helping us to achieve our aims. You will have a key role in ensuring we can maintain our support services and become a sustainable charity. As part of our small, friendly, and forward‑thinking charity team, you will join others who are focused on reaching people who may not have heard about the charity or about the condition. You will have a key role in developing a social media strategy for a small charity; a fantastic opportunity for you to make a real difference to a rare condition. You will further develop your communication skills, gain marketing experience, and develop your social media skills. You will also gain practical real-world experience working in social media management.

Supportive Team Collaborate with a passionate team working on projects.

Personal Development Develop your skills in social media marketing, content creation, and community engagement. Portfolio content for future job applications Opportunity to contribute to a meaningful cause.

What are we looking for?

• To be successful in this role you will have a real enthusiasm for excellence, innovation, continuous improvement and change.
• Be a team leader who is positive, hands‑on and able to get the best out of a team.
• Have excellent interpersonal skills and adept at building relationships with different stakeholders.
• Have the ability to think strategically but also enjoy being at an operational level to support your team and key stakeholders.
• Have a high level of attention to detail.
• Have the ability to prioritise, plan and organise projects and to manage expectations.

Experience and skills

• The ability to communicate (verbal and non‑verbal) to a wide variety of audiences including the public, various forms of media and on an individual basis.
• Experience in building and leading a team.
• Previous experience of working for charities and/or volunteer organisations is desirable but not required.
• Creativity.
• Good IT skills.
• Ability to motivate and enthuse others.
• To be a part of a team.
• Previous experience in marketing, communications, or related fields.
• Strong leadership skills with the ability to motivate and inspire volunteers.
• Experience of using Canva or similar design packages.
• A strong network of PR and media contacts would be highly advantageous.

What will you be doing?

We’re growing our volunteering team and looking to recruit a Content Lead Volunteer. We’re looking for someone who has a passion for promoting a charity supporting a rare condition and has the ability to support a volunteering team and create a content plan to ensure our community are regularly updated with content in various places.

• Lead a team of content writer volunteers.
• Lead and co‑coordinate internal projects, activities and campaigns that help build awareness of our organisation and its aims.
• Building, leading and inspiring the content team, ensuring goals are agreed and communicated to support the achievement of our overall aims and projects.
• Ensuring all content is on‑brand, consistent in terms of style, quality and tone of voice, and ideally optimised for SEO and user experience for channels of content including on our website, in our members' magazine as well as supporting the content for social media.
• Supporting the development of a communications strategy, focusing on the content section from the main 3‑year charity's strategy.
• The development of a functional content calendar.
• Establishing workflow for requesting, creating, editing, publishing, and repurposing content.
• Operate as the point of contact for content volunteers in the team.
• To also be an active part of the content team as a content writer.
• Identifying, initiating and leading on content projects which align to the strategy and realise our goals.
• Collaborate with the team.
• To contribute to the Annual Report or other reporting document.
• Protecting our charity brand identity, ensuring it is delivered consistently, both internally and externally.
• Promote the charity across all our channels and forms of communication.
• Ensure effective, regular communication to both internal and external audiences.
• Support the review of progress and effectiveness of the Communications Strategy on an annual basis.