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- Tasks: Welcome guests, manage reservations, and ensure a fantastic experience.
- Company: A vibrant hotel near the historic city of York.
- Benefits: Competitive salary, free parking, and access to an on-site gym.
- Other info: Flexible shifts with full training provided in a supportive team environment.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Computer literate, organised, and detail-oriented; experience with Excel and Word is a plus.
The predicted salary is between 20400 - 30600 £ per year.
We are looking to recruit a new member of staff to complement our reservations team. You are the first and last face our customers see, so we rely on you to make a lasting impression. Smart and friendly with an easy to approach personality, you will arrange reservations, welcome guests in, deal with bills and generally attend to our guest's every need. Assisting other departments as required responding to business levels.
Full training given and experience with Rezlynx a bonus. The successful applicant will be computer literate, highly organised and with a great eye for detail as this position involves a number of administrative duties. Experience with Excel, Word and Outlook also beneficial.
Shifts generally 7am-3pm or 3pm-11pm and will include weekends. To assist the Hotel Manager in the day to day running of the front desk in this busy 94 bedroom hotel. We are nine miles North of the Historic City of York.
- Job Types: Full-time, Part-time, Permanent
- Pay: £25,500.00 per year
- Benefits: Free parking, On-site gym
- Work Location: In person
Hotel Receptionist in York employer: Burn Hall Hotel
Contact Detail:
Burn Hall Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist in York
✨Tip Number 1
First impressions matter, so when you walk into that interview, make sure to smile and be friendly. We want to see your personality shine through, just like you would when welcoming guests at the hotel!
✨Tip Number 2
Brush up on your computer skills before the interview. Being computer literate is key for this role, so show us you’re comfortable with Excel, Word, and Outlook. Maybe even mention a time you used these tools effectively!
✨Tip Number 3
Be ready to talk about your organisational skills. We love candidates who can juggle multiple tasks, just like managing reservations while attending to guests. Share examples of how you’ve kept things running smoothly in past roles.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team, so let’s make it happen!
We think you need these skills to ace Hotel Receptionist in York
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature. Remember, you're applying for a role where first impressions matter!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. If you've got experience with Rezlynx or any admin duties, shout about it! We love seeing how you can fit into our team.
Show Off Your Organisational Skills: As a Hotel Receptionist, being organised is key. In your application, mention any experiences that showcase your ability to manage tasks efficiently. Whether it's juggling reservations or handling bills, we want to know how you keep everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Burn Hall Hotel
✨Dress to Impress
As a Hotel Receptionist, you'll be the first point of contact for guests, so make sure you look smart and professional. Choose an outfit that reflects the hotel's image and shows you're serious about the role.
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel. Familiarise yourself with its services, location, and any recent news. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Off Your People Skills
Since you'll be dealing with guests daily, highlight your friendly and approachable personality during the interview. Share examples of how you've successfully handled customer interactions in the past to demonstrate your suitability for the role.
✨Be Ready for Admin Questions
Given the administrative duties involved, brush up on your computer skills, especially with Excel, Word, and Outlook. Be prepared to discuss your experience with these tools and how you stay organised in a busy environment.