London-based higher education institution is seeking a Senior IT Service Desk Engineer to join the IT Operations team. This role blends hands-on technical work with leadership, mentoring, and service improvement.
You will act as escalation point for complex incidents, support critical IT services, and contribute to projects across the organisation, working with staff, students, and academics to deliver excellent IT support in a dynamic, collaborative environment.
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Senior IT Service Desk Lead for Education Tech employer: Burman Recruitment
As an HR Partner in a hybrid working environment, you will thrive in a dynamic and supportive culture that prioritises employee development and well-being. Our organisation is committed to fostering a collaborative atmosphere where your expertise in HR can make a significant impact on our people initiatives and organisational change programmes. With opportunities for professional growth and a focus on continuous improvement, this role offers a meaningful and rewarding career path in a complex, unionised setting.
