The Role
We are working with a large education provider undergoing a major programme of integration and organisational transformation. To support this work, we are seeking an experienced Change Manager to join the central transformation team on a 0.6 FTE basis .
This role has a strong focus on stakeholder engagement, behavioural adoption, and organisation design impacts . You will help shape and deliver people-centred change strategies that enable staff to transition to new operating models, structures, systems, and policies.
Alongside the wider integration programme, you will play a key role in delivering a Policy Alignment Project —supporting staff engagement, operating model alignment, and adoption of a new digital policy management system across both academic and professional services communities.
Key Responsibilities
Change Strategy & Delivery
- Design and deliver change management plans focused on engagement, communication, and behavioural adoption.
- Assess organisational change impacts and readiness across functions and business areas.
- Develop practical interventions to address change fatigue and resistance.
- Align change plans with programme milestones and new operating model designs.
Stakeholder Engagement & Communications
- Build trusted relationships with senior stakeholders across academic and professional services.
- Lead engagement activity to ensure clarity of change purpose, outcomes, and impact.
- Translate complex programme messages into clear, compelling communications.
- Facilitate workshops that support understanding, collaboration, and buy-in.
Organisation Design & Ways of Working
- Support the delivery of org design changes, including structural and role impacts.
- Work with HR and functional leads to enable transitions to new ways of working.
- Support capability-building and adoption of new roles and responsibilities.
Policy Alignment Project
- Support rollout and embedding of a new digital policy management system.
- Drive awareness, engagement, and behavioural adoption of new policy processes.
- Coordinate policy engagement activities with business areas and governance groups.
Collaboration & Leadership
- Work as part of a small, collaborative programme team.
- Support and coach leaders and managers to sponsor and lead change.
- Promote best practice in change, engagement, and adoption.
Person Specification
Essential
- Proven experience delivering change in large, complex environments.
- Strong track record of engagement and communication-led change delivery.
- Experience supporting organisation design and operating model change.
- Confident working with senior stakeholders and steering groups.
- Skilled at building trust, influencing, and resolving resistance.
- Excellent facilitation skills with experience running workshops.
- A proactive and collaborative style with strong delivery focus.
Desirable
- Experience in Higher Education, NHS, charity, or public sector.
- Experience with policy frameworks or governance-led change.
- Exposure to transformation involving digital systems or enterprise change.
- Change management qualification (e.g. Prosci, APMG, CIPD) or equivalent.
Key Attributes
- Empathetic and people-focused with strong emotional intelligence.
- Able to bring clarity to ambiguity in complex change landscapes.
- Diplomatic yet assertive when influencing senior stakeholders.
- Practical, outcome-driven, and resilient.
