At a Glance
- Tasks: Lead the store team, ensuring exceptional customer service and efficient operations.
- Company: Join Burlington, a diverse and inclusive retail brand with growth opportunities.
- Benefits: Enjoy competitive pay, flexible hours, and a generous associate discount.
- Why this job: Step into a leadership role and make a real impact in your community.
- Qualifications: 1 year of supervisory experience and strong interpersonal skills required.
- Other info: Be part of a fun, dynamic team with excellent training and development opportunities.
The predicted salary is between 24000 - 32000 £ per year.
At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor! As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding organization.
Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you! At Burlington, we live by our Core Values:
- Drive Results
- Trust & Respect Each Other
- Build Teams & Partnerships
Burlington Benefits:
- Growth Opportunities
- Competitive Pay
- Flexible Hours
- 15-30% Associate Discount
- Medical, Dental, and Vision Coverage
- Employee Assistance Program
- Life and Disability Insurance
- Paid Time Off
- Paid Holidays
- 401 (k)
Key Responsibilities:
- Supervise all store functions and associates while in the role of Manager on Duty
- Maximise sales results through training, developing, and coaching of direct reports
- Promote safety for both our customers and associates by adhering to company guidelines
- Cultivate a diverse culture based on teamwork and collaboration
- Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
- Reinforce our company Asset Protection strategies to eliminate shortage
- Assist in recruiting, interviewing, and onboarding new associates
- Participate in weekly workload planning meetings
- Drive Community Relations participation through company programs and partnerships
- Coordinate meal and break periods and monitor schedule adherence
Requirements:
- At least 1 year of supervisory experience within an off‑price, big box, or a specialty environment
- Strong interpersonal skills with a positive and engaging attitude
- Ability to work a full‑time schedule including nights, weekends and holidays as required
- Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time
At Burlington we’re opening more stores nationwide to provide you with even more locations to enjoy our amazing prices on the brands and styles you love. As we grow, you can too through a variety of training and development opportunities! Come join our team. You’re going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full-time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Retail Front End Supervisor - Full-Time in Hatfield employer: Burlington Stores
Contact Detail:
Burlington Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Front End Supervisor - Full-Time in Hatfield
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at Burlington. A personal recommendation can really give you an edge in landing that Retail Front End Supervisor role.
✨Tip Number 2
Prepare for the interview by researching Burlington's values and culture. Show us how your experience aligns with their commitment to diversity and teamwork. We want to see that you’re not just a fit for the role, but for the company too!
✨Tip Number 3
Practice your leadership skills! Think of examples from your past where you’ve successfully supervised a team or resolved conflicts. We love to hear about how you’ve driven results and built strong partnerships in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the Burlington team. Let’s get you started on this exciting journey!
We think you need these skills to ace Retail Front End Supervisor - Full-Time in Hatfield
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous supervisory experience you have. We want to see how you've led teams and driven results in your past roles, so don’t hold back!
Be Yourself: We love diversity and individuality at Burlington! Let your personality shine through in your application. Share your unique experiences and how they’ve shaped you as a leader.
Tailor Your Application: Make sure to customise your application for the Retail Front End Supervisor role. Use keywords from the job description to show that you understand what we’re looking for and how you fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Burlington Stores
✨Know the Company Values
Before your interview, take some time to understand Burlington's core values: Drive Results, Trust & Respect Each Other, and Build Teams & Partnerships. Be ready to share examples from your past experiences that demonstrate how you embody these values in your work.
✨Showcase Your Leadership Skills
As a Retail Front End Supervisor, you'll be leading a team. Prepare to discuss your supervisory experience and how you've successfully trained and developed others. Think of specific instances where you resolved conflicts or improved team performance.
✨Prepare for Customer Service Scenarios
Customer service is key in this role. Anticipate questions about how you would handle difficult customer situations or ensure exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.