Event Operations Manager

Event Operations Manager

Full-Time 42000 - 58000 £ / year (est.) No home office possible
Burlington Media Group

At a Glance

  • Tasks: Manage and deliver exciting B2B events, ensuring seamless logistics and client satisfaction.
  • Company: Join a growing niche media business with a friendly team culture.
  • Benefits: Up to £50,000pa, flexible working, generous leave, health cover, and early finishes.
  • Why this job: Be part of impactful events that connect senior management professionals in law firms.
  • Qualifications: 3+ years in B2B event operations with strong communication and negotiation skills.
  • Other info: Opportunity for career growth and collaboration with a dedicated team.

The predicted salary is between 42000 - 58000 £ per year.

This is an exciting opportunity for a highly capable and experienced Events Operations Manager to join a small but growing team at a niche B2B media business. Our events are proving popular and successful and we now need a dedicated ops person to shepherd us into the future.

The ideal candidate will be someone who’s operationally overseen big and small content-led events for a variety of event/media houses, who now wants to work with a friendly, smaller team and benefit from a shorter working week.

Our Events Operations Manager will be responsible for end-to-end operational delivery of our in-person content events (both our conference-style events and microevents and smaller gatherings) and content-programmed virtual events. All our events are currently UK-based, and overall workload is 2x 120+ pax conferences which we are growing, 5-6x 40-80 pax microconferences, and a variety of roundtables/community get-togethers we are in the process of launching.

We’re well-known and respected in our niche, which is senior management professionals in law firms. Our events team works very closely with editorial and community people – we pride ourselves on being fully integrated in that regard, which helps everyone create great outcomes.

Your job will be to ensure the professional, efficient and seamless organisation of all event logistics. You’ll work on events for our longstanding media/events brands Briefing and Legal Practice Management, acting as the operational point of contact, ensuring consistency, quality and best practice across delivery.

We will expect you to contribute strategically as well as operationally, working hand-in-hand with our Senior Events Producer to plan and deliver events, making best use of event venue and third-party providers, while being highly client-focused to ensure sponsors get superb customer success.

Experience

3+ full years of proven experience in B2B event operations management.

Main areas of responsibility
  • End-to-end management and delivery of our content-led events, working closely with the Senior Events Producer.
  • Manage and maintain project management of events using our PM tool, Monday.
  • Source and negotiate with suppliers and venues.
  • Manage virtual event platform for virtual events.
  • Compile relevant information for clients such as sponsor packs, event requirements, merch agreements and so on.
  • Sponsor fulfilment for events.
  • Creation of event signage and other materials and collateral.
  • Organise and upload content for digital event delegate packs.
  • Organise staffing plans and requirements to include task allocation, travel and accommodation booking.
  • Be responsible for all on-the-day logistics and the event day plan.
  • Ensure high efficiency and lead the creation, implementation and consistent application of operational processes.
  • Responsibility for cost controls and operational P&L across all content-led events.
  • Consult proactively and in a timely way with the wider business to ensure delivery of all event components and deliverables.
  • Post-event evaluation process management.
What we expect you to demonstrate
  • Maturity of approach.
  • Calmness in the face of pressure.
  • Numerate and logical capabilities.
  • Excellent social and communication skills.
  • Strong customer focus through the development of excellent client relationships with speakers, sponsors, delegates, suppliers and the team.
  • A collaborative nature and approach.
  • Rigorous negotiation and management of relationships with venues and key contractors.
  • Knowledge and understanding of venue contracts and terms.
  • Timely communication of correct and detailed information for sponsors.
  • Keenness to embrace and learn new technology and IT systems.
  • Self-motivated, pro-active, takes responsibility.
  • Ability to meet deadlines and resolve problems under pressure.
Who will you work with?

You will be assisted internally by our CRM, marketing and data executive inside the business. We have dedicated marketing manager resource for Unicorn. We will review the possibility for further recruitment to the Unicorn business area regularly. We have external partners for product development, data verification, data protection (Unicorn already has a consultant DPO) that you will work with regularly. You will report directly to one of the co-CEOs - this is an important area of potential for the business.

Benefits include
  • 25 days (pro rata) annual leave, plus a day off for your birthday, and Christmas Eve.
  • Generous Westfield health cover for everyday healthcare.
  • Cycle to work scheme and commuter season ticket loan.
  • Commit a working day to charity each year on us.
  • Early finishes on a Friday, even earlier on payday.
  • Free fortnightly online yoga session.
  • Free access to our Mortlake office's micro-gym.

Event Operations Manager employer: Burlington Media Group

Join a dynamic and supportive team at our niche B2B media business, where your expertise as an Events Operations Manager will be valued and rewarded. Enjoy a flexible hybrid working model, generous benefits including 25 days annual leave plus a birthday off, and opportunities for professional growth in a collaborative environment that prioritises quality and client success. With a focus on meaningful events for senior management professionals in law firms, you'll play a crucial role in shaping the future of our successful event offerings.
Burlington Media Group

Contact Detail:

Burlington Media Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Event Operations Manager

✨Tip Number 1

Network like a pro! Attend industry events, connect with fellow event managers, and don’t be shy about sharing your experience. The more people you know, the better your chances of landing that dream job.

✨Tip Number 2

Show off your skills! Create a portfolio showcasing your past events, including photos, feedback, and any metrics that highlight your success. This will give potential employers a clear picture of what you can bring to the table.

✨Tip Number 3

Be proactive! Reach out directly to companies you’re interested in, even if they’re not advertising a position. A friendly email expressing your interest can open doors and show your enthusiasm for joining their team.

✨Tip Number 4

Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your talents. Plus, it shows us you’re serious about wanting to be part of our awesome team!

We think you need these skills to ace Event Operations Manager

Event Operations Management
Project Management
Client Relationship Management
Negotiation Skills
Logistics Coordination
Budget Management
Communication Skills
Problem-Solving Skills
Attention to Detail
Team Collaboration
Technology Proficiency
Time Management
Customer Focus
Post-Event Evaluation

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Event Operations Manager role. Highlight your relevant experience in managing both big and small events, and show us how you can bring your operational expertise to our growing team.

Show Off Your Skills: We want to see your maturity, calmness under pressure, and excellent communication skills. Use specific examples from your past experiences to demonstrate how you've successfully managed event logistics and built strong client relationships.

Be Proactive and Engaging: In your application, let us know how you embrace new technology and take responsibility for your projects. We love candidates who are self-motivated and can think strategically while also being hands-on with event delivery.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to join our friendly team.

How to prepare for a job interview at Burlington Media Group

✨Know Your Events Inside Out

Before the interview, make sure you’re familiar with the types of events the company hosts. Research their past conferences and microevents to understand their style and audience. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Showcase Your Operational Skills

Prepare specific examples from your previous experience where you successfully managed event logistics. Highlight your ability to handle both large and small events, and be ready to discuss how you’ve ensured seamless operations under pressure. This will illustrate your capability to meet the demands of the role.

✨Emphasise Collaboration

Since the role involves working closely with various teams, be prepared to talk about your collaborative experiences. Share instances where you’ve worked with editorial or marketing teams to create successful events. This will show that you can integrate well into their existing team dynamic.

✨Be Ready for Problem-Solving Scenarios

Think of potential challenges that could arise during event planning and delivery. Prepare to discuss how you would approach these situations, demonstrating your calmness under pressure and your logical problem-solving skills. This will reassure them that you can handle the operational demands of the job.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>