At a Glance
- Tasks: Ensure guest safety, maintain cleanliness, and provide excellent customer service during night shifts.
- Company: Join the UK's largest independent hotel group with a focus on growth and development.
- Benefits: Enjoy competitive pay, personal development opportunities, and discounted stays for family and friends.
- Other info: Flexible hours between 7pm and 11am with opportunities for career advancement.
- Why this job: Be part of a passionate team delivering exceptional hospitality and making meaningful connections.
- Qualifications: Customer service experience and a passion for hospitality are essential.
The predicted salary is between 11 - 16 € per hour.
Bespoke Benefits… What’s in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values. We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long‑term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third‑party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family and friends.
Requirements: As a Night Porter you will be expected to ensure the security of the building & guests, set up the restaurant for breakfast, serve drinks in the bar, and clean all public areas. You must be customer service focused. We are looking for someone who is able to work between the hours of 7pm and 11am approx. Your duties will include keeping the outside and public areas of the hotel clean and tidy as well as preparing for the following day’s events. This will include setting tables, tidying and general maintenance as well as any guests' needs throughout the night. The ideal person will have at least 1 year’s experience in customer service or hotels, in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, reliable and willing to learn as part of this growing team.
Duties will include:
- To complete statutory fire and security checks.
- To provide room service, preparing and serving food to Company standards.
- Complete daily handover procedures in an efficient and responsible manner.
- Ensure all corridors are clear; fire extinguishers and fire doors are secure whilst conducting safety floor checks during the night.
Being Bespoke: Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever‑increasing portfolio alongside this. Our properties range from specialist golfing hotels to award‑winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
Night Porter (Part-Time) in Ullapool employer: Burlington Hotel
At Bespoke Hotels, we prioritise our people, fostering a vibrant work culture that champions individual development and career progression. As a Night Porter, you'll enjoy competitive salaries, personal growth opportunities, and the chance to be part of a diverse and inclusive team dedicated to delivering exceptional hospitality. With benefits like discounted hotel stays for you and your loved ones, working with us means being part of a supportive community that values creativity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter (Part-Time) in Ullapool
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bespoke Hotels' values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Night Porter, you'll be interacting with guests throughout the night. Think of examples from your past experience where you've gone above and beyond for customers, and be ready to share those stories.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the Bespoke brand.
✨Tip Number 4
Apply through our website! We want to see your application directly, so head over to the Bespoke Hotels careers page. It’s the best way to ensure your application gets the attention it deserves!
We think you need these skills to ace Night Porter (Part-Time) in Ullapool
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! Share any experiences that highlight your customer service skills and how you enjoy making guests feel welcome. We want to see that you're not just looking for a job, but that you're excited about being part of our team.
Tailor Your Application:Make sure to customise your application to fit the Night Porter role. Highlight relevant experience, especially in customer service or hotel settings. We appreciate when candidates take the time to align their skills with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and enthusiasm without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows that you’re proactive and keen to join our Bespoke family!
How to prepare for a job interview at Burlington Hotel
✨Know Your Role Inside Out
Before the interview, make sure you understand the Night Porter role thoroughly. Familiarise yourself with the key responsibilities like security checks, room service, and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about providing great hospitality, be ready to share specific examples of how you've delivered excellent customer service in the past. Think of situations where you went above and beyond for a guest or resolved a tricky issue. This will demonstrate your passion for hospitality.
✨Emphasise Teamwork and Collaboration
Bespoke Hotels values a collaborative culture, so highlight your ability to work well within a team. Share experiences where you contributed to a positive team environment or worked with colleagues to achieve a common goal. This will align with their 'Be-Attitude' values.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, training opportunities, or what a typical night looks like for a Night Porter. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
