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For Companies At a Glance
- Tasks: Be the friendly face of our hotel, managing reservations and guest check-ins.
- Company: Charming Manor House hotel in Stonehouse with a welcoming atmosphere.
- Benefits: Supportive environment, career development opportunities, and a positive team culture.
- Why this job: Join a team that values your growth and offers a chance to shine.
- Qualifications: Great communication skills and at least one year of relevant experience.
- Other info: Inclusive workplace with plenty of pathways for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
A charming Manor House hotel in Stonehouse seeks a smart and positive Receptionist to join their team. The candidate will be the welcoming face of the business, responsible for taking reservations, checking guests in and out, and handling enquiries.
Ideal applicants will possess great communication skills, a professional attitude, and at least one year of relevant experience. Join a team that values engagement and individual development, offering a supportive, inclusive environment with plenty of career pathways.
Hotel Front Desk & Reservations Specialist in Stonehouse employer: Burlington Hotel
Contact Detail:
Burlington Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Front Desk & Reservations Specialist in Stonehouse
✨Tip Number 1
Make sure to research the hotel and its values before your interview. Knowing about their charm and commitment to guest experience will help you connect with the team and show that you're genuinely interested in being part of their welcoming environment.
✨Tip Number 2
Practice your communication skills! Since you'll be the face of the hotel, it’s crucial to convey warmth and professionalism. Try role-playing common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insider tips about the application process and what it’s like to work there. They might even refer you!
✨Tip Number 4
Apply through our website for a smoother process! It shows you're serious about the position and gives you a chance to highlight your relevant experience directly. Plus, we love seeing applications come through our platform!
We think you need these skills to ace Hotel Front Desk & Reservations Specialist in Stonehouse
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hotel industry. A positive attitude goes a long way!
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality or customer service. We’re looking for someone with at least a year of experience, so be specific about what you’ve done and how it relates to the role of a Receptionist.
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. We want to see that you can communicate effectively, just like you would with our guests!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Burlington Hotel
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel thoroughly. Familiarise yourself with its history, services, and any unique features. This will not only impress your interviewers but also help you answer questions about how you can contribute to their specific environment.
✨Showcase Your Communication Skills
As a Receptionist, communication is key. During the interview, practice clear and confident speech. You might even want to prepare a few examples of how you've successfully handled guest enquiries or resolved issues in the past. This will demonstrate your ability to engage effectively with guests.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously. Remember, you’ll be the welcoming face of the hotel!
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the hotel's culture, team dynamics, and career development opportunities. This shows your genuine interest in the role and helps you assess if the hotel is the right fit for you.
