At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join the UK's largest independent hotel group, Bespoke Hotels.
- Benefits: Enjoy competitive pay, personal development, and discounted stays for family and friends.
- Other info: Opportunities for career growth in a supportive and engaging environment.
- Why this job: Be part of a vibrant team that values creativity and inclusivity in hospitality.
- Qualifications: At least one year of experience in a similar role and a passion for service.
The predicted salary is between 13 - 16 £ per hour.
We currently have an amazing opportunity to join the team as Waiter/ Waitress. At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values. We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.
We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.
Requirements: The ideal person will have at least a year’s experience in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, reliable and willing to learn as part of this growing team.
Duties will include:
- Ensuring that designated areas are cleaned to the Company standards to guarantee excellent hygiene in all areas.
- Help control costs through ordering stock and minimising waste.
- Deal with any reasonable requests from guests in a professional manner.
- Strive to anticipate customer needs and where possible react to these to enhance customer satisfaction.
- Ensure all Health and Safety and Fire Safety Company standards are maintained.
Waiter/ Waitress in Newcastle upon Tyne employer: Burlington Hotel
At Bespoke Hotels, we pride ourselves on being an exceptional employer, where our people are our greatest asset. With a strong focus on individual development and a vibrant work culture that celebrates diversity and inclusion, we offer competitive salaries, personal growth opportunities, and unique benefits such as discounted hotel stays for you and your loved ones. Join us in delivering outstanding hospitality while enjoying a supportive environment that encourages collaboration and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ Waitress in Newcastle upon Tyne
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Burlington Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Burlington Hotel
Don't be shy about reaching out to Burlington Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter/ Waitress in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Burlington Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Burlington Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
