Hotel Gotham – Newcastle is seeking a Receptionist for the Front Office team. You will be the first point of contact for guests, setting the tone for a five-star experience with warmth, discretion, and professional service.
You will manage check-ins and check-outs, handle inquiries across face-to-face, phone and digital channels, upsell services, and support front office operations in line with brand standards and GDPR compliance.
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Five-Star Front Desk Concierge – Guest Experience in Newcastle upon Tyne employer: Burlington Hotel
Bespoke Hotels is an exceptional employer that values passion and dedication in the hospitality industry. With a strong focus on employee growth, we offer comprehensive training and development opportunities, fostering a supportive work culture where every team member can thrive. Located in the vibrant UK hospitality scene, our team enjoys a dynamic environment that encourages creativity and excellence in guest service.
