Hotel Gotham - Newcastle is seeking a polished Receptionist to create a five-star welcome for every guest. You will be the first point of contact, handling check-in/check-out with grace, discreetly managing requests, and guiding guests to facilities with expert local knowledge.
In this role you will operate front desk systems, maintain accurate guest records in line with GDPR, upsell dining and spa services, and collaborate with reservations and sales teams to maximise guest satisfaction and
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Five-Star Front Desk Concierge in Newcastle upon Tyne employer: Burlington Hotel
Bespoke Hotels is an exceptional employer that values passion and dedication in the hospitality industry. With a strong focus on employee growth, we offer comprehensive training and development opportunities, fostering a supportive work culture where every team member can thrive. Located in the vibrant UK hospitality scene, our team enjoys a dynamic environment that encourages creativity and excellence in guest service.
