At a Glance
- Tasks: Provide exceptional service to guests and manage front desk operations.
- Company: A leading hotel in Grantown-on-Spey with a supportive team culture.
- Benefits: Competitive pay, career development opportunities, and a friendly work environment.
- Why this job: Join a dynamic team and enhance guest experiences in the hospitality industry.
- Qualifications: Customer service experience and strong communication skills required.
- Other info: Great opportunity for growth in a thriving sector.
The predicted salary is between 24000 - 36000 £ per year.
A prominent hotel in Grantown-on-Spey is seeking a Receptionist to join their team. The ideal candidate will ensure guest satisfaction by providing efficient and courteous service and maximizing room revenues per company standards. This role requires excellent communication and organizational skills, as well as at least one year of experience in a customer-related position. Join a supportive team that values engagement and career development in the hospitality sector.
Hospitality Receptionist & Guest Services employer: Burlington Hotel
Contact Detail:
Burlington Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Receptionist & Guest Services
✨Tip Number 1
Make sure to research the hotel and its values before your interview. Knowing what they stand for will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about guest interaction, try role-playing common scenarios with a friend. This will help you feel more confident when it comes to handling real guests.
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what the hotel looks for in a candidate and might even put in a good word for you!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hospitality Receptionist & Guest Services
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in the hospitality industry.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service. We’re looking for someone with at least a year in a similar role, so don’t be shy about showcasing your skills and achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-organised information that’s easy to read. Use bullet points if it helps to make your experience stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Burlington Hotel
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel. Familiarise yourself with its history, services, and any recent news. This shows genuine interest and helps you answer questions about how you can contribute to guest satisfaction.
✨Showcase Your Communication Skills
As a Hospitality Receptionist, communication is key. Prepare examples of how you've effectively communicated with guests or resolved conflicts in previous roles. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Organisational Skills
Think of times when you had to manage multiple tasks at once. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly. This will highlight your ability to handle the fast-paced environment of a hotel reception.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the team culture and career development opportunities. This not only shows your enthusiasm for the role but also helps you gauge if the hotel is the right fit for you.