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For Companies At a Glance
- Tasks: Lead the front desk team and ensure guests have an unforgettable experience.
- Company: Renowned hotel chain known for exceptional hospitality.
- Benefits: Competitive salary, personal development opportunities, and a vibrant work environment.
- Why this job: Join a passionate team and make a difference in guest experiences every day.
- Qualifications: 1 year of experience in hospitality and a love for customer service.
- Other info: Dynamic role with great potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading hotel chain, located in Grantown-on-Spey, is seeking a Reception Manager to ensure exceptional customer service and effective team collaboration. The ideal candidate will have at least 1 year of experience in a similar role and a passion for hospitality.
Responsibilities include:
- Managing the front desk
- Maximising room revenues
- Providing outstanding service to guests
The company offers competitive salaries and opportunities for personal development.
Reception Manager — Lead Guest Experience & Front Desk in Grantown on Spey employer: Burlington Hotel
Contact Detail:
Burlington Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager — Lead Guest Experience & Front Desk in Grantown on Spey
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Reception Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on showcasing your passion for hospitality and your experience in managing front desk operations.
✨Tip Number 3
Dress to impress! First impressions matter, especially in the hospitality sector. Make sure you look sharp and professional when you go for interviews, as it reflects your commitment to guest experience.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let's get you that dream job!
We think you need these skills to ace Reception Manager — Lead Guest Experience & Front Desk in Grantown on Spey
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to exceptional customer service and how you’ve gone above and beyond for guests in the past.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Reception Manager role. Highlight relevant experience, especially any leadership roles or front desk management, and align your skills with what we’re looking for in the job description.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but also appreciate a well-structured application that’s easy to read.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Burlington Hotel
✨Know Your Stuff
Before the interview, make sure you research the hotel chain thoroughly. Understand their values, mission, and what sets them apart in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Experience
Since they’re looking for someone with at least a year of experience, be ready to discuss specific examples from your past roles. Highlight situations where you’ve successfully managed front desk operations or resolved guest issues, as this will demonstrate your capability and passion for hospitality.
✨Emphasise Team Collaboration
As a Reception Manager, teamwork is key. Prepare to talk about how you've worked effectively with others in previous positions. Share stories that illustrate your ability to lead a team, support colleagues, and create a positive work environment, which is crucial for delivering exceptional guest experiences.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about their approach to guest experience or how they support staff development. This shows that you’re not just interested in the role but also in contributing to the hotel's success and growth.
