At a Glance
- Tasks: Create unforgettable guest experiences in a historic manor setting.
- Company: Dumbleton Hall Hotel, a unique blend of heritage and hospitality.
- Benefits: Staff perks, training opportunities, and a chance to work in a stunning environment.
- Other info: Be part of a landmark transformation in the Cotswolds.
- Why this job: Join a passionate team and help shape memorable moments for guests.
- Qualifications: Warm, detail-oriented individuals with a love for storytelling and hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Join our Team at Dumbleton Hall Hotel. At Dumbleton Hall, we do not simply run a hotel. We steward a great English manor — a place where every guest is received as the honoured guest of the family. Our team brings this story to life every day. We are inviting passionate, thoughtful, and character-led individuals to join us in creating an experience unlike any other in the Cotswolds.
Who We Are
Dumbleton Hall: A Manor Reborn. Set in the richest pocket of the Cotswolds, Dumbleton Hall blends heritage, romance, culture, and countryside elegance. Our story reaches back to the Holland family, the literary circles of Gaskell, Dickens, and Darwin, the Mitford sisters, and poet laureate John Betjeman. Today, we continue this tradition by offering guests a living narrative of culture and hospitality.
Our Character & Place
Between Shakespeare’s Stratford and Cheltenham’s Gold Cup, our manor stands as the grand gateway to theatre, racing, walking country, and village life. Our interiors draw inspiration from the Belle Époque and the 1920s, with William Morris and Frederic Leighton as artistic touchstones. Our gardens, lake, cascades, and arboretum create an Arcadian idyll where guests arrive as visitors and depart as part of the Dumbleton story.
What Makes Us Unique
Dumbleton Hall offers the real-life Downton Abbey experience—layered, colourful, storied, and personal. Our unique selling proposition is built on five pillars:
- Manor Life – Rituals of welcome, firelight, garden and lake, and gracious dining.
- Culture & Story – A heritage woven through literature, diplomacy, and society.
- Countryside & Walking – The Winchcombe Way at our gates and historic estates all around.
- Grand Tour Polish – Refinement in service, signage, and dining.
- Romance – From moonlit gardens to weddings, honeymoons, and love stories.
Our team members are custodians of these values — shaping every touchpoint, from arrival to farewell.
What Makes us so Special
Each of our rooms has amazing views of the grounds and Cotswolds. The Hall is unique in its décor and history. We are a team who work together to build memories for our guests and our team. We all have the same goal and help each other to be successful.
If you take pride in your craft, generosity, and genuine hospitality, you will thrive here.
What It Means to Work at Dumbleton Hall
To work at Dumbleton Hall is to bring the Honoured Guest Manifesto to life: You welcome guests by name. You anticipate needs without intrusion. You offer service that feels personal, cultured, and effortless. You help create moments — fireside, garden-side, tableside — that feel grand yet warmly human. Every role, front or back of house, contributes to the story we tell.
Events, Culture, and the Spirit of the Cotswolds
Dumbleton Hall is the country seat for England’s richest cultural arc. From the Cheltenham Festival and Gold Cup to the Royal Shakespeare Company and the region’s finest estates, we turn the Cotswolds calendar into memorable guest experiences. Our team plays an essential part in bringing these to life.
Who We’re Looking For
We welcome individuals who are:
- Warm, articulate, and genuinely guest-focused
- Inspired by heritage, storytelling, and countryside hospitality
- Detail-oriented, polished, and proud of their work
- Eager to develop their craft in service, dining, housekeeping, guest experience, events, and more
- Excited to join a growing team reshaping a manor house into the Gem of the Cotswolds
Hospitality experience is valuable but not essential — the right character matters most.
Why Join Us?
Be part of a landmark transformation of one of the Cotswolds’ grandest manor houses. Work with a team inspired by culture, quality, and guest delight. Grow your skills within a storied English estate environment. Contribute to experiences that guests will remember for life. Enjoy staff benefits, training, growth pathways, and the privilege of working in a historic, romantic, extraordinary setting.
If you want to be part of a house that cherishes its heritage, celebrates its people, and delights every guest who walks through its doors, we would love to hear from you. Join us at Dumbleton Hall and help shape the next chapter of our story.
Guest Experience Manager — Grand Manor Hospitality in Evesham employer: Burlington Hotel
Sun Street Hotel is an exceptional employer, offering a vibrant work culture that prioritises employee growth and well-being. With market-leading pay, extensive holiday benefits, and a clear career pathway within the Food & Beverage team, employees are supported through comprehensive training and a range of local in-house perks. Located in the heart of London, this 5-star hotel provides a unique opportunity to be part of a dedicated team committed to delivering outstanding guest experiences in a luxurious setting.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Manager — Grand Manor Hospitality in Evesham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Burlington Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Burlington Hotel
Don't be shy about reaching out to Burlington Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Experience Manager — Grand Manor Hospitality in Evesham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Burlington Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Burlington Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
