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For Companies At a Glance
- Tasks: Create unforgettable guest experiences in a historic manor setting.
- Company: Dumbleton Hall Hotel, a grand English manor with rich heritage.
- Benefits: Staff perks, training opportunities, and a unique work environment.
- Why this job: Join a passionate team and shape memorable moments for guests.
- Qualifications: Warm, detail-oriented individuals; hospitality experience is a plus but not required.
- Other info: Be part of a transformative journey in the Cotswolds' most charming manor.
The predicted salary is between 36000 - 60000 £ per year.
Join our Team at Dumbleton Hall Hotel and help us bring life lived grand to our guests. At Dumbleton Hall, we do not simply run a hotel; we steward a great English manor where every guest is received as the honoured guest of the family. Our team brings this story to life every day.
Who We Are
Dumbleton Hall: A Manor Reborn. Set in the richest pocket of the Cotswolds, Dumbleton Hall blends heritage, romance, culture, and countryside elegance. Our story reaches back to the Holland family and continues this tradition by offering guests a living narrative of culture and hospitality.
Our Character & Place
Between Shakespeare’s Stratford and Cheltenham’s Gold Cup, our manor stands as the grand gateway to theatre, racing, walking country, and village life. Our interiors draw inspiration from the Belle Époque and the 1920s. Our gardens, lake, cascades, and arboretum create an Arcadian idyll where guests arrive as visitors and depart as part of the Dumbleton story.
What Makes Us Unique
Dumbleton Hall offers a real-life Downton Abbey experience—layered, colourful, storied, and personal. Our unique selling proposition is built on five pillars:
- Manor Life – Rituals of welcome, firelight, garden and lake, and gracious dining.
- Culture & Story – A heritage woven through literature, diplomacy, and society.
- Countryside & Walking – The Winchcombe Way at our gates and historic estates all around.
- Grand Tour Polish – Refinement in service, signage, and dining.
- Romance – From moonlit gardens to weddings, honeymoons, and love stories.
Our team members are custodians of these values, shaping every touchpoint, from arrival to farewell.
Dining at Dumbleton
Our culinary offering completes the grand house-party experience. Seasonal British cooking, Cotswold provenance, multi-course tasting menus, and the warmth of the Cedar Tree Restaurant define our approach. Our service is formal in ritual yet unpretentious in feeling.
What It Means to Work at Dumbleton Hall
To work at Dumbleton Hall is to bring the Honoured Guest Manifesto to life:
- You welcome guests by name.
- You anticipate needs without intrusion.
- You offer service that feels personal, cultured, and effortless.
- You help create moments that feel grand yet warmly human.
Every role, front or back of house, contributes to the story we tell.
Events, Culture, and the Spirit of the Cotswolds
Dumbleton Hall is the country seat for England’s richest cultural arc. Our team plays an essential part in bringing memorable guest experiences to life.
Who We’re Looking For
We welcome individuals who are:
- Warm, articulate, and genuinely guest-focused.
- Inspired by heritage, storytelling, and countryside hospitality.
- Detail-oriented, polished, and proud of their work.
- Eager to develop their craft in service, dining, housekeeping, guest experience, events, and more.
- Excited to join a growing team reshaping a manor house into the Gem of the Cotswolds.
Hospitality experience is valuable but not essential; the right character matters most.
Why Join Us?
- Be part of a landmark transformation of one of the Cotswolds’ grandest manor houses.
- Work with a team inspired by culture, quality, and guest delight.
- Grow your skills within a storied English estate environment.
- Contribute to experiences that guests will remember for life.
- Enjoy staff benefits, training, growth pathways, and the privilege of working in a historic, romantic, extraordinary setting.
If you want to be part of a house that cherishes its heritage, celebrates its people, and delights every guest who walks through its doors, we would love to hear from you. Join us at Dumbleton Hall and help shape the next chapter of our story.
Guest Experience Manager in Evesham employer: Burlington Hotel
Contact Detail:
Burlington Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Manager in Evesham
✨Tip Number 1
Get to know the Dumbleton Hall story inside out! When you walk in for your interview, show us that you understand our heritage and what makes us unique. This will help you connect with the team and demonstrate your passion for creating memorable guest experiences.
✨Tip Number 2
Practice your warm and articulate communication skills. We want to see how you engage with others, so think about how you can showcase your genuine guest-focused attitude during the interview. Remember, it’s all about making connections!
✨Tip Number 3
Be ready to share your own stories! Whether it’s a past experience in hospitality or a moment where you went above and beyond for someone, we love hearing about your journey. It helps us see how you might fit into our Dumbleton family.
✨Tip Number 4
Don’t forget to ask questions! Show us that you’re eager to learn and grow within our team. Inquire about our events, culture, or even the gardens—this demonstrates your interest in being part of our unique narrative at Dumbleton Hall.
We think you need these skills to ace Guest Experience Manager in Evesham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for hospitality shine through! We want to see how much you care about creating memorable experiences for our guests. Share a story or two that highlights your love for service and guest interaction.
Be Authentic: We’re all about genuine connections here at Dumbleton Hall. So, don’t be afraid to show your true self in your application. Use your own voice and personality to convey why you’d be a great fit for our team. Authenticity goes a long way!
Highlight Relevant Experience: Even if you don’t have direct hospitality experience, think about any roles or situations where you’ve demonstrated the qualities we value—like warmth, attention to detail, and a guest-focused mindset. We love seeing how your unique background can contribute to our story.
Apply Through Our Website: Make sure to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining our team at Dumbleton Hall. We can’t wait to hear from you!
How to prepare for a job interview at Burlington Hotel
✨Know the Story
Before your interview, dive deep into the history and values of Dumbleton Hall. Understand its heritage and how it connects to the guest experience. This will not only impress your interviewers but also help you articulate how you can contribute to the unique narrative they offer.
✨Showcase Your Warmth
As a Guest Experience Manager, warmth and genuine hospitality are key. During the interview, demonstrate your ability to connect with people. Share personal anecdotes that highlight your guest-focused approach and how you've created memorable experiences in the past.
✨Emphasise Attention to Detail
Dumbleton Hall prides itself on polished service and attention to detail. Be prepared to discuss specific examples from your previous roles where your meticulous nature made a difference. Whether it's in dining or event planning, show how your eye for detail enhances the guest experience.
✨Ask Thoughtful Questions
Prepare insightful questions that reflect your understanding of the role and the hotel's ethos. Inquire about their approach to creating memorable moments for guests or how they integrate local culture into their services. This shows your genuine interest and eagerness to be part of their story.
