Location: Chester, UK
Contract: Full-time, Permanent
Department: Food & Beverage
Salary: Competitive + Service Charge + Benefits
Would consider the role as full-time or part-time job share.
About Us
Join one of Chester’s leading 5-star luxury hotels, renowned for exceptional service, award‑winning dining, and unforgettable guest experiences. We are seeking a highly organised, guest‑focused Food & Beverage Coordinator to support our F&B leadership team and ensure flawless delivery across our restaurants, bars, lounges, and events.
Role Overview
As the F&B Coordinator, you will play a pivotal administrative and operational support role within the busy F&B department. You will work closely with the F&B Manager, restaurant managers, event planners, and suppliers to coordinate schedules, documentation, communication, and guest requests.
Key Responsibilities
- Provide administrative support to the F&B management team.
- Coordinate staff rotas, training schedules, and department communication.
- Maintain and update menus, allergen information, SOPs, and internal documentation.
- Assist with ordering, stock control paperwork, and invoice processing.
- Support event coordination.
- Respond to guest enquiries professionally via phone and email.
- Liaise with suppliers, contractors, and internal departments.
- Ensure all F&B areas uphold the hotel’s 5-star standards of service and presentation.
About You
- Previous experience in hospitality administration or F&B operations (hotel experience highly desirable).
- Exceptional organisational and communication skills.
- Strong attention to detail and a proactive, solution‑focused approach.
- Confident using MS Office and hotel management systems, i.e. Res Diary.
- Passionate about luxury hospitality and delivering outstanding guest service.
What We Offer
- Competitive salary and share of service charge.
- Free meals on duty and uniform provided.
- Training and career development within a 5-star environment.
- Staff discounts across hotel rooms, dining, spa, and partner brands.
- A supportive, professional team culture.
Benefits
- Canteen
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Referral programme
- Store discount
Deadline for applicants: 3rd December 2025
Job Types: Full-time, Permanent
Work Location: In person
#J-18808-Ljbffr
Contact Detail:
Burlington Hotel Recruiting Team