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- Tasks: Plan and coordinate amazing events from weddings to conferences, ensuring everything runs smoothly.
- Company: Join a vibrant team in the hospitality industry focused on exceptional guest experiences.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth in a dynamic environment.
- Why this job: Be at the heart of unforgettable moments and make a real impact on clients' special days.
- Qualifications: Experience in hospitality or customer service, with strong organisational and communication skills.
- Other info: Fast-paced role with opportunities to work evenings and weekends, perfect for event enthusiasts.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a highly organised, customer focused Meetings & Events Coordinator to join our team. This role is central to the planning, coordination, and delivery of weddings, meetings, conferences, and private events. The successful candidate will be professional, approachable, and confident when working with couples and event clients. You will coordinate events from initial enquiry and proposal through to delivery. This involves working closely with Heads of Departments to ensure excellent communication, so that each event is seamless and results in exceptional guest experiences. This is an excellent opportunity for someone with experience in hospitality, events, administration, or customer service who thrives in a fast-paced environment. The role requires a minimum of 3 days; however, flexibility is required, and occasionally additional hours may be needed along with availability to work evenings and weekends.
Role Summary
The Meetings & Events Coordinator is responsible for coordinating meetings, conferences, weddings, and funerals from enquiry to delivery. The role combines event planning, administration and invoicing, client liaison, upselling, and support to all departments involved to ensure high service standards and smooth operations.
Key Responsibilities
- Ensure event enquiries are dealt with promptly to maximise conversion.
- Manage events from initial enquiry through to execution.
- Conduct show rounds and hold meetings with clients to prepare final details, upsell additional services to maximise revenue.
- Act as a point of contact for event clients and wedding couples on the day.
- Collate event details including room setup, catering, menus, and logistics.
- Assist in the preparation and distribute function sheets, and ensure all amendments are communicated.
- Liaise with all Heads of Department and attend weekly meetings.
- Support on-the-day to welcome the client and ensure a smooth handover to the Food & Beverage team.
- Coordinate non-residential festive bookings, compile booking sheets, obtain menu pre-orders and collect payments.
- Book accommodation for groups, weddings and party nights.
- Ensure accurate billing information and invoicing.
- Follow up with clients after events to gain feedback.
- Ensure statutory training is completed as required, including food safety, health & safety, fire, licensing, and company procedures are followed.
Skills & Experience
- Experience in hospitality, events, administration, customer service, or sales.
- Excellent organisational skills, problem solving and attention to detail.
- IT literacy and good understanding of Microsoft packages.
- Professional, confident, and customer-focused approach.
- Ability to manage multiple priorities in a fast-paced environment.
- Good food and beverage knowledge or willingness to learn.
- Flexible to work evenings and weekends when required.
Meeting and events Coordinator in Carnoustie employer: Burlington Hotel
Contact Detail:
Burlington Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting and events Coordinator in Carnoustie
✨Tip Number 1
Network like a pro! Attend industry events, join local meetups, and connect with people on LinkedIn. The more you engage with others in the events and hospitality scene, the better your chances of landing that dream role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events, including photos and testimonials. This will give potential employers a taste of what you can bring to the table and set you apart from the competition.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire and express your interest in working with them. You never know when an opportunity might arise, and it shows initiative!
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Make sure to tailor your approach to highlight your organisational skills and customer-focused attitude.
We think you need these skills to ace Meeting and events Coordinator in Carnoustie
Some tips for your application 🫡
Show Your Organisational Skills: As a Meetings & Events Coordinator, being organised is key! Make sure your application highlights your ability to manage multiple tasks and keep everything running smoothly. Use examples from your past experiences to show us how you’ve juggled various responsibilities.
Be Customer-Focused: We love candidates who put clients first! In your application, share stories that demonstrate your customer service skills. Whether it’s handling inquiries or upselling services, let us know how you’ve gone the extra mile for clients in previous roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Highlight relevant experience in hospitality or events, and make sure to mention any specific skills that align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there, which can help you stand out!
How to prepare for a job interview at Burlington Hotel
✨Know Your Events Inside Out
Make sure you’re familiar with the types of events the company coordinates. Research weddings, conferences, and private events they’ve hosted. This will help you speak confidently about how your experience aligns with their needs.
✨Show Off Your Organisational Skills
Prepare examples that showcase your organisational abilities. Think of times when you successfully managed multiple tasks or events simultaneously. Be ready to discuss how you prioritise and ensure everything runs smoothly.
✨Be Customer-Focused
Demonstrate your customer service skills by sharing stories where you went above and beyond for clients. Highlight your approachability and professionalism, as these traits are crucial for a Meetings & Events Coordinator.
✨Ask Thoughtful Questions
Prepare questions that show your interest in the role and the company. Inquire about their event planning process or how they handle client feedback. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
