Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant team to deliver top-notch service at our busy driving range.
- Company: Hoebridge Golf Centre is a premier golf destination near Woking, offering diverse facilities.
- Benefits: Enjoy a fun work environment with opportunities for growth and flexible hours.
- Why this job: Perfect for social butterflies who love golf and want to create memorable experiences.
- Qualifications: No specific qualifications required; just bring your passion for customer service!
- Other info: Full-time role with weekend and evening shifts in a lively outdoor setting.
The predicted salary is between 28800 - 43200 £ per year.
Hoebridge is a busy Golf Centre based near Woking, Surrey. Hoebridge hosts several facilities including 18 hole Main Course, 9 hole Intermediate Course, 18 hole Par 3 Course, Driving Range with TrackMan technology, Pro Shop, Gym, Pirate Golf and Bar & Restaurant.
Our Driving Range at Hoebridge is one of the busiest in the area, with 30 bays all with TrackMan technology and a bar serving food and drink throughout the day. The TrackMan Driving Range system is used by 96 of the World’s top 100 golfers to improve their game and at Hoebridge can be used to sharpen our guests' game with the same radar technology. All of the bays are fitted with touch screens supplying ball tracking data, fun games and virtual golf enabling our guests to play some of the finest golf courses in the world. With a bar also situated alongside this technology, our range is perfect for both the experienced golfer and groups of friends looking for a fun day out.
Reporting directly to the General Manager, the Driving Range Hospitality Manager is responsible for leading the Range Team to achieve revenue and deliver consistently high service and presentation levels to our driving range customers. In addition, they will hold key responsibility for the revenue taken across this department.
The Range Manager and Range Team provide the first point of contact for members and visitors to our Driving Range, as such the role is instrumental in delivering a memorable experience, both in terms of presentation standards, and the welcome our guests receive.
If you enjoy interacting with people and providing excellent customer service in a fun and friendly environment then this job is for you. This position is a full time 40 hour contract, based on our Driving Range in a covered outdoor setting. Weekend and evening work will be needed as these are our core working hours.
Main Duties and Responsibilities- Lead the driving range team in providing excellent customer service
- Produce operational and marketing plans to achieve and succeed the set revenue budget
- Responsible for controlling the department's profit and loss account
- Meet and greet customers on arrival and direct to their bay
- Upsell and serve food and drink from the range bar and deliver to their range bay
- Lead the daily range opening and lockdown procedures
- Manage and maintain the presentation standards and cleanliness of driving range facilities and as required the collection of range balls
- Produce, adapt and train operational procedures detailing action required to resolve any maintenance issues with the Range Bays and TrackMan system
- Ensure all customers are using the driving range safely whilst complying with the driving range policy on range balls
- Maintain all marketing materials within the driving range ensuring they are presentable and in date with current events
- Work with other departments to ensure efficiencies of operations
Driving Range Hospitality Manager - Hoebridge Golf Centre - Woking, Surrey employer: Burhillgolf Club
Contact Detail:
Burhillgolf Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driving Range Hospitality Manager - Hoebridge Golf Centre - Woking, Surrey
✨Tip Number 1
Familiarise yourself with the TrackMan technology used at the driving range. Understanding how it works and its benefits will not only impress during your interview but also show your commitment to enhancing customer experiences.
✨Tip Number 2
Network with current or former employees of Hoebridge Golf Centre. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when you meet the team.
✨Tip Number 3
Prepare to discuss your experience in hospitality management and how you've successfully led teams in the past. Highlight specific examples where you improved customer service or increased revenue, as these are key aspects of the role.
✨Tip Number 4
Show your passion for golf and customer service during your interactions. Whether it's in an interview or a casual conversation, expressing genuine enthusiasm for the sport and the hospitality industry can set you apart from other candidates.
We think you need these skills to ace Driving Range Hospitality Manager - Hoebridge Golf Centre - Woking, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, customer service, and team leadership. Emphasise any previous roles where you successfully managed a team or improved customer satisfaction.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your enthusiasm for working at Hoebridge Golf Centre. Mention specific aspects of the role that excite you, such as leading a team or enhancing customer experiences.
Showcase Relevant Skills: Highlight skills that are crucial for the Driving Range Hospitality Manager position, such as operational planning, revenue management, and excellent communication. Provide examples of how you've used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in hospitality.
How to prepare for a job interview at Burhillgolf Club
✨Showcase Your Customer Service Skills
As a Driving Range Hospitality Manager, you'll be the face of the driving range. Be prepared to share examples of how you've provided excellent customer service in previous roles. Highlight any specific situations where you turned a negative experience into a positive one.
✨Demonstrate Leadership Experience
This role requires leading a team, so it's crucial to discuss your leadership style and experiences. Share instances where you've successfully managed a team, resolved conflicts, or motivated staff to achieve targets.
✨Familiarise Yourself with TrackMan Technology
Since the driving range uses TrackMan technology, it would be beneficial to understand how it works. If you have experience with similar technologies or can demonstrate a willingness to learn, mention this during the interview.
✨Prepare for Operational Questions
Expect questions about managing budgets, marketing plans, and maintaining presentation standards. Think of examples from your past that illustrate your ability to handle these responsibilities effectively.
