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For Companies At a Glance
- Tasks: Deliver top-notch service in food and beverage operations at a vibrant golf and leisure venue.
- Company: Join Burhill Golf Ltd, a premier family-friendly destination with a focus on community.
- Benefits: Flexible zero-hour contract, competitive pay, and opportunities for personal growth.
- Other info: Enjoy a fun work environment with chances to connect and collaborate with fellow team members.
- Why this job: Be part of a dynamic team, create memorable experiences, and enhance your hospitality skills.
- Qualifications: No prior experience needed; just bring your enthusiasm and a passion for great service.
The predicted salary is between 10 - 12 ÂŁ per hour.
About The Role
Contributes to the delivery of all aspects of the Food & Beverage operation, events and functions. To maximise revenue through casual / ad-hoc sales. To safeguard the longâterm success of Burhill Golf Ltd for its stakeholders, Food & Beverage Assistants will display determination and focus in supporting the Food and Beverage Manager to drive all elements of the Food & Beverage area to the highest level ensuring that Hoebridge is recognised as the premier familyâcentric golf and leisure destination of the surrounding area.
Measurement Of Success
- Operating profit (derived from F&B, events, functions)
- Annual measurement of staff engagement
- Customer loyalty measured by Net Promoter Score (NPS)
- Pass audits
- Food & Beverage Manager reviews, General Manager reviews, operational feedback, and personal objectives
Key Responsibilities
- Maintain positive and effective relationships with members and guests through an active presence in the restaurant and events areas, ensuring all customers and members receive a warm welcome and consistent high standard of service.
- Greets customers utilising names where possible. Offers customers the menu and informs them of specials and menu changes, making suggestions, and answering questions regarding food, beverages, and service.
- Assist in the care and maintenance of all assets, inventory, and resources of the Food & Beverage division.
- Ensure that Health and Safety procedures are complied with at all times.
- Ensure personal level of compliance within the BGL Academy is 100% at all times.
- Ensure all BGL procedures and policies are adhered to.
- Follows all company policies and procedures, e.g., attendance, timekeeping, dress code, name badge, appearance.
- Reviews daily bookings, functions sheets, table reservations etc.
- Effectively upsells other items on menu, e.g., appetisers, desserts, mixed drinks, wine, coffee, etc.
- Process orders through the ESP/check order system and serve as appropriate.
- Check orders to ensure complete and correct order meets presentation and quality standards. Serves courses at appropriate time intervals. May package orders for take-out.
- Serve alcoholic and nonâalcoholic drinks as requested adhering to Weights and Measures compliance, utilising appropriate glass for order.
- Maintains and follows sanitation and cleaning procedures e.g., glassware, equipment, storage areas, refrigerators; keeps bar and restaurant service area clean in a timely manner.
- Completes all necessary side work, including filling salt/pepper shakers, separating linen, stocking of shelves and daily tasks as required.
- Completes opening and closing procedures as per shift.
- Maintain a strong network with fellow Food & Beverage team members to support robust collaboration.
F&B Assistant in Woking employer: Burhill Group Limited (BGL)
Contact Detail:
Burhill Group Limited (BGL) Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land F&B Assistant in Woking
â¨Tip Number 1
Get to know the venue! Before your interview, pop by Hoebridge Golf Club and soak up the atmosphere. Familiarise yourself with the menu and the vibe of the place. This will help you stand out when chatting with the hiring team.
â¨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or even chat with them during your visit. They can give you insider tips about the role and the company culture, which can be super helpful in your interview.
â¨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm for food and beverage shine through. Share your ideas on how to enhance customer experience â theyâll love your passion and creativity!
â¨Tip Number 4
Donât forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. Itâs a nice touch that keeps you fresh in their minds and shows youâre genuinely interested in the role.
We think you need these skills to ace F&B Assistant in Woking
Some tips for your application đŤĄ
Show Your Passion for F&B: When writing your application, let your enthusiasm for food and beverage shine through! Share any relevant experiences or moments that sparked your interest in the industry. We love to see candidates who are genuinely excited about contributing to our team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the F&B Assistant role. Highlight your skills and experiences that align with the job description. We want to see how you can contribute to our mission of delivering top-notch service at Hoebridge!
Be Professional Yet Approachable: While we appreciate a friendly tone, remember to keep it professional. Use clear language and check for any typos or errors. A polished application shows us that you pay attention to detail, which is crucial in the F&B industry.
Apply Through Our Website: We encourage you to submit your application through our website. Itâs the best way for us to receive your details directly and ensures youâre considered for the role. Plus, itâs super easy â just follow the prompts and youâll be on your way to joining our team!
How to prepare for a job interview at Burhill Group Limited (BGL)
â¨Know the Menu Inside Out
Make sure youâre familiar with the menu and any specials. Being able to discuss dishes confidently will impress your interviewers and show that you're genuinely interested in the role.
â¨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a guest, as this is crucial for a Food & Beverage Assistant.
â¨Demonstrate Team Spirit
This role requires collaboration with fellow team members. Be ready to share experiences where you worked effectively in a team, highlighting your ability to support and communicate with others.
â¨Understand Health and Safety Protocols
Familiarise yourself with basic health and safety procedures relevant to food and beverage service. Showing that you prioritise safety will reassure your interviewers that you take the role seriously.