At a Glance
- Tasks: Assist in delivering an amazing Adventure Golf experience and support events.
- Company: Join Burhill Golf Ltd, a premier family-centric golf and leisure destination.
- Benefits: Flexible zero hours contract with competitive pay and a fun work environment.
- Other info: Opportunity to grow within a dynamic and engaging workplace.
- Why this job: Be part of a vibrant team and create memorable experiences for guests.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 21 - 25 £ per hour.
Job details
Posted 18 March 2026
Salary £10.19-£12.21 p/h
Location Woking
Job type Zero Hours
Discipline Golf
Reference 004308
Contact Email c.thomas@hoebridgegc.co.uk
Vision of the Role
Contributes to the delivery of all aspects of the Adventure Golf operation, events and functions. To maximise revenue through casual / ad-hoc sales. To safeguard the long-term success of Burhill Golf Ltd for its stakeholders, Adventure Golf Assistants will display determination and focus in supporting the Food and Beverage Manager to drive all elements of the Adventure Golf area to the highest level ensuring that Hoebridge is recognised as the premier family-centric golf and leisure destination of the surrounding area.
Measurement of Success
- Operating profit (derived from Operation, events, functions)
- Annual measurement of staff engagement
- Customer loyalty measured by Net Promoter Score (NPS)
- Pass audits
- Food & Beverage Manager reviews, General Manager reviews, operational feedback, and personal objectives
Key Responsibilities
- Maintain positive and effective relationships with members and guests through an active presence in the restaurant and events areas, ensuring all customers and members receive a warm welcome and consistent high standard of service.
- Greets customers utilising names where possible.
- Offers customers the menu and informs them of specials and menu changes, making suggestions, and answering questions regarding food, beverages, and service.
- Assist in the care and maintenance of all assets, inventory, and resources of the Adventure Golf division.
- Ensure that Health and Safety procedures are complied with at all times.
- Ensure personal level of compliance within the BGL Academy is 100% at all times.
- Ensure all BGL procedures and policies are adhered to.
- Follows all company policies and procedures, e.g., attendance, timekeeping, dress code, name badge, appearance.
- Reviews daily bookings, functions sheets, table reservations etc.
- Effectively upsells other items on menu, e.g., appetisers, desserts, mixed drinks, wine, coffee, etc.
- Process orders through the ESP/check order system and serve as appropriate.
- Check orders to ensure complete and correct order meets presentation and quality standards.
- Serves courses at appropriate time intervals.
- May package orders for take-out.
- Serve alcoholic and non-alcoholic drinks as requested adhering to Weights and Measures compliance, utilising appropriate glass for order.
- Maintains and follows sanitation and cleaning procedures e.g., glassware, equipment, storage areas, refrigerators; keeps bar and restaurant service area clean in a timely manner.
- Completes all necessary side work, including filling salt/pepper shakers, separating linen, stocking of shelves and daily tasks as required.
- Completes opening and closing procedures as per shift.
- Maintain a strong network with fellow Adventure Golf team members to support robust collaboration.
AG Assistant in Woking employer: Burhill Group Limited (BGL)
At Burhill Golf Ltd, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises teamwork and customer satisfaction. Located in Woking, our Adventure Golf division provides unique opportunities for personal and professional growth, with flexible zero-hour contracts that cater to your lifestyle while ensuring you play a key role in creating memorable experiences for families. Join us to be part of a dedicated team that values your contributions and fosters a supportive environment for all employees.
Contact Details:
Burhill Group Limited (BGL) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land AG Assistant in Woking
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Burhill Golf Ltd and their Adventure Golf operations. Understanding their values and what makes them tick will help you connect during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing how you can contribute to the Adventure Golf team.
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm shine through. They want to see that you’re not just about the job but also about creating a fun and welcoming atmosphere for guests.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace AG Assistant in Woking
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for adventure golf and customer service.
Tailor Your Application:Make sure to tailor your application to the AG Assistant role. Highlight any relevant experience in hospitality or customer service, and don’t forget to mention your ability to create a welcoming atmosphere for guests!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team at Hoebridge.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the details you need about the role and our company!
How to prepare for a job interview at Burhill Group Limited (BGL)
✨Know the Adventure Golf Inside Out
Before your interview, make sure you understand what Adventure Golf is all about. Familiarise yourself with the services offered, the target audience, and any recent events or promotions. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer interaction, prepare examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond for a customer, as this will demonstrate your ability to maintain positive relationships with guests.
✨Dress the Part
First impressions matter! Make sure you dress appropriately for the interview, reflecting the professional yet casual vibe of the Adventure Golf environment. A smart-casual outfit will show that you take the opportunity seriously while still fitting in with the relaxed atmosphere.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company. Ask about team dynamics, upcoming events, or how success is measured in the position. This not only shows your enthusiasm but also helps you gauge if the job is the right fit for you.
