Burhill Group Limited (BGL) is seeking a CRM & Loyalty Lead to design and oversee communications, loyalty programmes and customer journeys across its diverse leisure portfolio.
You will own membership communications, onboarding journeys, renewals, loyalty initiatives and win-back activity, collaborating with brand, proposition, commercial and insights teams, while leading two CRM Executives to enhance data quality, segmentation and personalisation for long-term growth.
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CRM & Loyalty Lead: Turn Visitors into Loyal Advocates in Walton-on-Thames employer: Burhill Group Limited (BGL)
As a Weekend Senior Supervisor in our vibrant food and beverage team, you'll thrive in a supportive work culture that prioritises excellence and employee growth. We offer competitive benefits, ongoing training opportunities, and a dynamic environment where your contributions directly enhance guest experiences. Join us in a location known for its commitment to quality service and community engagement, making every shift both meaningful and rewarding.
Contact Details:
Burhill Group Limited (BGL) Recruitment Team