At a Glance
- Tasks: Supervise daily operations and enhance guest experiences in a vibrant leisure environment.
- Company: Leading leisure operator in Stevenage with a focus on customer satisfaction.
- Benefits: Part-time role with competitive pay of £13.66 per hour and flexible hours.
- Why this job: Join a dynamic team and make a real difference in guest experiences.
- Qualifications: At least one year of people management experience and strong communication skills.
- Other info: Great opportunity for personal growth and development in the leisure industry.
The predicted salary is between 13 - 16 £ per hour.
A leading leisure operator in Stevenage seeks a Supervisor to enhance customer satisfaction and team development. The role involves managing daily operations, maximizing revenue, and ensuring compliance with health and safety standards.
Candidates should have at least one year of people management experience, excellent communication skills, and a results-driven attitude.
This part-time position offers a salary of £13.66 per hour for a minimum of 16 hours weekly.
Leisure Operations Supervisor — Guest Experience Leader in Stevenage employer: Burhill Group Limited (BGL)
Contact Detail:
Burhill Group Limited (BGL) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Operations Supervisor — Guest Experience Leader in Stevenage
✨Tip Number 1
Network like a pro! Reach out to people in the leisure industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer satisfaction and team management. We all know that confidence is key, so rehearse your answers until they feel natural.
✨Tip Number 3
Showcase your results-driven attitude! Bring examples of how you've maximised revenue or improved guest experiences in past roles. Numbers speak louder than words, so let them do the talking!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Leisure Operations Supervisor — Guest Experience Leader in Stevenage
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let your enthusiasm for enhancing customer satisfaction shine through. We want to see how you can bring that passion to the role and make a real difference in our guests' experiences.
Highlight Your People Management Skills: Make sure to showcase your experience in managing teams. We’re looking for someone who can lead and develop others, so share specific examples of how you've successfully motivated and guided your team in the past.
Be Results-Driven: We love candidates who can demonstrate a results-driven attitude. In your application, include any achievements or metrics that show how you've maximised revenue or improved operations in previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at Burhill Group Limited (BGL)
✨Know the Company Inside Out
Before your interview, do some homework on the leisure operator. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your People Management Skills
Since the role requires at least a year of people management experience, be ready to share specific examples of how you've successfully led a team. Highlight any challenges you faced and how you overcame them to enhance team performance and customer satisfaction.
✨Demonstrate Your Communication Prowess
Excellent communication skills are key for this position. Prepare to discuss how you’ve effectively communicated with both your team and customers in the past. Think of scenarios where your communication made a positive impact on guest experiences.
✨Be Results-Driven
The job description emphasises a results-driven attitude. Come prepared with metrics or examples that showcase how your actions have led to increased revenue or improved customer satisfaction in previous roles. This will illustrate your ability to meet and exceed expectations.