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- Tasks: Deliver exceptional customer experiences and maintain strong relationships.
- Company: Leading leisure company with a focus on guest satisfaction.
- Benefits: Flexible zero-hours contract in a dynamic work environment.
- Why this job: Join a fun team and make a real difference in guest experiences.
- Qualifications: Experience in customer service and knowledge of food hygiene.
- Other info: Great opportunity for personal growth and skill development.
The predicted salary is between 13 - 16 £ per hour.
A leading leisure company is seeking a team member for its Stevenage site, focusing on delivering exceptional customer experiences.
- Responsibilities include maintaining customer relationships, ensuring health & safety compliance, and contributing to food preparation.
- Applicants should have experience in customer-focused roles, knowledge of food hygiene, and strong communication skills.
- The role operates under a zero-hours contract, providing flexibility within a dynamic environment.
Leisure Operations & Guest Experience Assistant in Stevenage employer: Burhill Group Limited (BGL)
Contact Detail:
Burhill Group Limited (BGL) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Operations & Guest Experience Assistant in Stevenage
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the leisure industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer-focused roles and practice your answers. We want you to shine when discussing your experience in maintaining customer relationships and ensuring health & safety compliance.
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your application reflects your passion for delivering exceptional customer experiences. Let your enthusiasm for the role come through!
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your excitement can set you apart from other candidates. We believe a little initiative goes a long way!
We think you need these skills to ace Leisure Operations & Guest Experience Assistant in Stevenage
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer-focused roles. We want to see how you've gone above and beyond to create great experiences for guests!
Health & Safety Knowledge is Key: Don’t forget to mention your understanding of health and safety compliance, especially in a leisure setting. It’s super important for us to keep our guests safe while they enjoy their time with us.
Food Hygiene Matters: If you’ve got any knowledge or certifications in food hygiene, make it known! This role involves food preparation, so we’d love to see that you’re clued up on the essentials.
Keep it Casual but Professional: While we love a friendly vibe, remember to keep your application professional. Use clear language and structure your thoughts well. And don’t forget, apply through our website for the best chance!
How to prepare for a job interview at Burhill Group Limited (BGL)
✨Know the Company Inside Out
Before your interview, do some research on the leisure company. Understand their values, mission, and what makes them stand out in delivering exceptional customer experiences. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've excelled in customer-focused roles. Think about times when you went above and beyond to ensure a great experience for customers. This will demonstrate your ability to maintain strong customer relationships, which is key for this role.
✨Health & Safety Knowledge is Key
Brush up on health and safety compliance, especially in a leisure setting. Be ready to discuss how you would ensure safety standards are met while contributing to food preparation. Showing that you take these responsibilities seriously will set you apart from other candidates.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. During the interview, make sure to listen actively and engage with the interviewer, as this will reflect your ability to connect with guests and colleagues alike.
