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- Tasks: Deliver exceptional leisure experiences and assist in operations at Adventure Leisure.
- Company: Join the vibrant team at Adventure Leisure in Stevenage.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Why this job: Be part of creating unforgettable moments for families and friends.
- Qualifications: No specific qualifications required, just a passion for customer service.
- Other info: Great opportunity for personal growth and teamwork in a dynamic setting.
The predicted salary is between 10 - 12 £ per hour.
Step into a dynamic role where you’ll be at the heart of delivering an exceptional leisure experience! As a key member of the team at Adventure Leisure’s Stevenage site, you will work closely with the General Manager to elevate every aspect of the Stevenage site, from thrilling activities to seamless operations ensuring customer expectations are consistently exceeded. With a keen focus on revenue growth, you’ll unlock new opportunities through strategic upselling of retail products and an enticing food & beverage offering, making every visit an unforgettable experience for customers. Beyond the day-to-day, you’ll play a vital role in shaping the long-term success of Adventure Leisure. Through unwavering determination and a commitment to excellence, you’ll help position Stevenage Mulligans as the premier family-centric destination in the region.
Key Accountabilities
- Operations: Maintain positive and effective relationships with customers and colleagues. Assist with the care and maintenance of all assets, inventory, and resources of the location.
- Course Marshall: Ensure customers are adhering to the course rules and regulations. Ensure that slow play/progress is kept to a minimum. Reinforce Health & Safety notices as required.
- Kitchen: Contribute to the preparation of all food for casual and function dining. Ensure adequacy of supplies at the cooking stations. Prepare ingredients that should be frequently available. Review all bookings for catered activities. Adhere to and maintain all Health, Safety & Hygiene rules and regulations WITHOUT EXCEPTION. Advise the duty manager of any items/ingredients to be ordered in a timely manner.
- People: Ensure personal compliance within the BGL Academy is 100% at all times. Maintain a strong network with fellow Adventure Leisure colleagues to support robust collaboration.
- Financial: Implement and monitor all financial controls and ensure personal responsibility for all cash handling. Complete month end procedures for retail in line with BGL company stock taking procedures. Adhere and monitor compliance of purchasing policies and procedures. Ensure all BGL procedures and policies are adhered to.
- Customer Experience: Ensure that all team members consistently deliver outstanding service levels to achieve maximum customer satisfaction.
AG Assistant in Stevenage employer: Burhill Group Limited (BGL)
Contact Detail:
Burhill Group Limited (BGL) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AG Assistant in Stevenage
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Adventure Leisure. Understand their values and what makes them tick. This way, you can show how you fit into their vision and make a real impact.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills can elevate the customer experience at the Stevenage site. Confidence is key!
✨Tip Number 3
Show your passion for leisure! When you’re chatting with the hiring team, let your enthusiasm for adventure and customer service shine through. Share any relevant experiences that highlight your commitment to creating unforgettable moments for customers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re genuinely interested in the role and gives you another chance to reiterate why you’d be a great fit for the team at Adventure Leisure.
We think you need these skills to ace AG Assistant in Stevenage
Some tips for your application 🫡
Show Your Passion for Leisure: When writing your application, let your enthusiasm for adventure and leisure shine through! We want to see how excited you are about creating unforgettable experiences for our customers.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that align with the AG Assistant role. We love seeing how your background fits into our dynamic team at Adventure Leisure!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get a quick grasp of what you bring to the table!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at our Stevenage site.
How to prepare for a job interview at Burhill Group Limited (BGL)
✨Know the Company Inside Out
Before your interview, take some time to research Adventure Leisure. Understand their values, mission, and what makes them stand out in the leisure industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As an AG Assistant, you'll be at the forefront of customer interactions. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting your ability to maintain positive relationships and ensure customer satisfaction will set you apart.
✨Demonstrate Team Spirit
Collaboration is key in this role. Be ready to discuss how you've worked effectively within a team in previous jobs. Share specific instances where your teamwork contributed to achieving a common goal, as this will resonate well with the interviewers.
✨Prepare for Practical Scenarios
Expect to face situational questions during your interview. Think about how you would handle various scenarios related to operations, health and safety, or customer service. Practising these responses will help you feel more confident and articulate during the interview.
