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- Tasks: Create unforgettable experiences while overseeing fun activities and events.
- Company: Join the vibrant Ninja Leisure team in Sheffield.
- Benefits: Competitive pay, bonuses, and awesome employee perks.
- Why this job: Be part of a dynamic team in a fast-paced, fun environment.
- Qualifications: Passion for customer service and leadership skills.
- Other info: Great opportunity for personal growth and making lasting memories.
The predicted salary is between 8 - 12 £ per hour.
Join the Ninja Leisure team as a General Assistant at Ninja Warrior Sheffield. If you're passionate about creating unforgettable experiences and being a part of a dynamic team, this is the perfect opportunity for you. You'll oversee exciting activities like Ninja fuelled courses, large inflatables, Birthday Parties and private events whilst ensuring top-notch customer satisfaction.
With a competitive rate, discretionary bonuses and fantastic employee benefits, this role offers the chance to thrive in a fun and fast-paced environment. Bring your leadership skills and enthusiasm to Ninja Leisure and help us become the premier family-centric leisure destination!
Job PurposeTo help and encourage customers to have a fun experience, while observing safe and sensible behaviour.
Major Objectives- Marshall the customers on Ninja Course.
- Continuously monitor Health and Safety by observing misbehaviour and act accordingly.
- Demonstrate excellence in Customer Service.
- Provide guidance to customers.
- Maintain cleanliness throughout the day.
- Serve on the café and deliver food & beverages as required.
- Clean tables and counter surfaces.
- Take card payments.
- Ensure parties have a meet and greet as well as a farewell.
- Prepare and serve party food and contribute to the smooth running of parties in co-ordination with Party Team on shift.
- Wash up baskets and jugs as required.
- Serve on reception desk as required.
- Answer telephone and take messages.
- Provide excellence in customer relations giving guidance and support.
- Upsell merchandise items at reception.
- Assist in cleaning at end of day including vacuuming site and cleaning washrooms.
- Ensure compliance with attendance and completion of all mandatory training.
- Ensure you follow the company health and safety procedures.
- Cover as a party host where required.
Zero-Hours Party Host & Guest Experience Lead in Sheffield employer: Burhill Group Limited (BGL)
Contact Detail:
Burhill Group Limited (BGL) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Zero-Hours Party Host & Guest Experience Lead in Sheffield
✨Tip Number 1
Get to know the company culture! Before your interview, check out Ninja Leisure's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating unforgettable experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality shines through. Let them know how excited you are about the opportunity to lead parties and create fun experiences for guests.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Zero-Hours Party Host & Guest Experience Lead in Sheffield
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for creating unforgettable experiences shine through. We want to see how much you love being part of a dynamic team and making customers happy!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you've demonstrated excellent customer service or leadership – we love to see that!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Zero-Hours Party Host role at Ninja Leisure.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity.
How to prepare for a job interview at Burhill Group Limited (BGL)
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Zero-Hours Party Host & Guest Experience Lead entails. Familiarise yourself with the responsibilities like overseeing activities and ensuring customer satisfaction. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role is all about creating unforgettable experiences, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to ensure customers had a great time, as this will resonate well with the interviewers.
✨Demonstrate Your Team Spirit
Ninja Leisure thrives on teamwork, so highlight your ability to work well with others. Share stories that showcase your collaboration skills and how you contribute to a positive team environment. This will show that you're not just a great individual worker but also a fantastic team player.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions that show your interest in the company and the role. Ask about the team dynamics, training opportunities, or how they measure success in this position. This not only demonstrates your enthusiasm but also helps you gauge if it's the right fit for you.