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- Tasks: Create unforgettable experiences as a General Assistant and Party Host at Ninja Warrior Sheffield.
- Company: Join the fun-loving team at Ninja Leisure, Sheffield's premier family leisure destination.
- Benefits: Enjoy competitive pay, bonuses, and fantastic employee perks in a vibrant environment.
- Why this job: Be part of an exciting team and help customers have the time of their lives!
- Qualifications: Passion for customer service and a knack for creating fun experiences.
- Other info: Flexible hours with opportunities for growth in a dynamic setting.
The predicted salary is between 16700 - 25400 £ per year.
Join the Ninja Leisure team as a General Assistant at Ninja Warrior Sheffield. If you’re passionate about creating unforgettable experiences and being a part of a dynamic team, this is the perfect opportunity for you. You’ll oversee exciting activities like Ninja fuelled courses, large inflatables, Birthday Parties and private events whilst ensuring top-notch customer satisfaction. With a competitive rate, discretionary bonuses and fantastic employee benefits, this role offers the chance to thrive in a fun and fast-paced environment. Bring your leadership skills and enthusiasm to Ninja Leisure and help us become the premier family-centric leisure destination!
Job Purpose: To help and encourage customers to have a fun experience, while observing safe and sensible behaviour. To assist in serving customers at reception or café as required. To serve and upsell customers Admission, Food, Beverages and Merchandise.
Responsibilities:
- Marshall the customers on Ninja Course.
- Continuously monitor Health and Safety by observing misbehaviour and act accordingly.
- Demonstrate excellence in Customer Service.
- Provide guidance to customers.
- Maintain cleanliness throughout the day.
- Serve on the café and deliver food & beverages as required.
- Clean tables and counter surfaces.
- Take card payments.
- Ensure parties have a meet and greet as well as a farewell.
- Prepare and serve party food and contribute to the smooth running of parties in co-ordination with Party Team on shift.
- Wash up baskets and jugs as required.
- Serve on reception desk as required.
- Answer telephone and take messages.
- Provide excellence in customer relations giving guidance and support.
- Upsell merchandise items at reception.
- Assist in cleaning at end of day including vacuuming site and cleaning washrooms.
- Ensure compliance with attendance and completion of all mandatory training.
- Ensure you follow the company health and safety procedures.
- Cover as a party host where required.
General Assistant- Party Host in Sheffield employer: Burhill Group Limited (BGL)
Contact Detail:
Burhill Group Limited (BGL) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant- Party Host in Sheffield
✨Tip Number 1
Get to know the company culture! Before your interview, check out Ninja Leisure's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating fun experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart but comfortable. You want to look professional while also fitting in with the fun, energetic atmosphere of Ninja Leisure.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace General Assistant- Party Host in Sheffield
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for creating unforgettable experiences! In your application, share why you love working in a fun and dynamic environment like Ninja Leisure. A little personality goes a long way!
Tailor Your CV: Make sure your CV highlights relevant experience that matches the role of General Assistant. Focus on customer service skills, teamwork, and any previous roles where you've created memorable experiences for others.
Be Clear and Concise: When writing your cover letter, keep it straightforward. We want to know why you're the perfect fit for our team, so get to the point while still showing off your unique qualities and skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from the Ninja Leisure team!
How to prepare for a job interview at Burhill Group Limited (BGL)
✨Know the Role Inside Out
Before your interview, make sure you understand what being a General Assistant at Ninja Leisure entails. Familiarise yourself with the responsibilities like marshalling customers on the Ninja Course and serving food and beverages. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about creating unforgettable experiences, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to ensure customer satisfaction, as this will demonstrate your suitability for the position.
✨Emphasise Teamwork and Leadership
Ninja Leisure values teamwork, so be prepared to discuss your experience working in a team environment. Highlight any leadership roles you've taken on, even if they were informal, and explain how you can contribute to a fun and dynamic atmosphere during parties and events.
✨Prepare Questions to Ask
Interviews are a two-way street, so come armed with questions about the company culture, training opportunities, and what a typical day looks like. This shows your enthusiasm for the role and helps you determine if Ninja Leisure is the right fit for you.