At a Glance
- Tasks: Lead a dynamic team in delivering top-notch food and beverage experiences.
- Company: Join a vibrant hospitality team focused on excellence and guest satisfaction.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with plenty of chances to learn and advance.
- Why this job: Be at the forefront of creating memorable dining experiences for guests.
- Qualifications: Experience in food and beverage service and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
RESPONSIBLE TO: Food & Beverage Manager/Assistant Food & Beverage Manager
Main Duties:
- Manages co-workers and activities of the food and beverage outlets, catering services, while maintaining excellence in quality standards and guest/member relations.
Responsibilities:
- Manages all food and beverage service outlets, which may include bar, restaurant, hot & cold display counter, catering department, kitchen, driving range, snack bar and refreshment buggy.
- Supports all Food & Beverage department co-workers, including some training.
- Ensures that co-workers meet all standards for performance, appearance and service provision.
- Ensures that company standards for service and quality are met.
- Ensures that all policies and procedures related to the operation of the Food & Beverage department are enforced and implemented appropriately, including sanitation, food preparation and storage, alcoholic beverage service, cash and credit card processing, and health and safety.
- Maintains effective inventory and shortage controls.
- Maintains knowledge of local competition and general industry trends.
- Follows all company policies and procedures, e.g., attendance, timekeeping, dress code, name badge, appearance.
- Effectively upsells other items on menu, i.e., appetizers, desserts, mixed drinks, wine, coffee, etc.
- Processes orders through the ESP/check order system and serves as appropriate.
- Checks orders to ensure complete and correct order meets presentation and quality standards.
- Serves courses at appropriate time intervals.
- May package orders for take-out.
- Serves alcoholic and non-alcoholic drinks as requested adhering to Weights and Measures compliance, utilising appropriate glass for order.
- Provides prompt service for all orders.
- Clears tables and bar as customers are finished and suggests further sales.
- Totals bill and accepts payments and processes through ESP system.
- Maintains and follows sanitation and cleaning procedures e.g., glassware, equipment, storage areas, refrigerators; keeps bar and restaurant service area clean by mopping floor, vacuuming carpet, scrubbing sinks, wiping mirrors and counters thoroughly in a timely fashion.
- Completes all necessary side work, including filling salt/pepper shakers, separating linen, stocking of shelves and daily tasks as required.
- Completes opening and closing procedures as per shift.
- Complies with BGL personnel policies and procedures and health and safety procedures.
- To undertake any further duties as requested by the management.
Senior Supervisor employer: Burhill Group Limited (BGL)
As a Senior Food & Beverage Supervisor, you will thrive in a dynamic and supportive work environment that prioritises excellence in service and quality. Our company fosters a culture of teamwork and growth, offering ample opportunities for professional development while ensuring a rewarding experience for both employees and guests. Located in a vibrant area, we provide unique advantages such as competitive benefits, a focus on employee well-being, and a commitment to maintaining high standards in the food and beverage industry.
Contact Details:
Burhill Group Limited (BGL) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the food and beverage industry. They might know about openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Show up in person! If you’re eyeing a specific venue, pop in and ask to speak with the manager. A friendly chat can leave a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by practising common questions related to food and beverage management. Think about how you’d handle various scenarios, like managing a busy shift or training new staff. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Senior Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Food & Beverage Supervisor role. Highlight your experience in managing food and beverage outlets, training co-workers, and maintaining quality standards. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to the responsibilities listed in the job description, like upselling or ensuring compliance with health and safety standards.
Showcase Your Leadership Skills:As a Senior Supervisor, you'll be managing co-workers and activities. Make sure to highlight any previous leadership roles or experiences where you've successfully managed a team. We love seeing examples of how you've supported and trained others!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Burhill Group Limited (BGL)
✨Know Your Stuff
Make sure you’re familiar with the food and beverage industry, especially the latest trends and local competition. Brush up on your knowledge of menu items, including how to upsell effectively. This will show that you’re not just interested in the role but also passionate about the field.
✨Showcase Your Leadership Skills
As a Senior Supervisor, you'll be managing co-workers and ensuring high standards. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service quality. This will demonstrate your capability to handle the responsibilities of the role.
✨Emphasise Customer Service Excellence
Be ready to discuss how you ensure guest satisfaction and maintain quality standards. Share specific instances where you went above and beyond for customers, as this is crucial in the food and beverage sector. Highlighting your commitment to service will resonate well with the interviewers.
✨Dress the Part
First impressions matter! Dress smartly and in line with the company’s dress code. A polished appearance reflects your understanding of the hospitality industry and shows that you take the interview seriously. It’s all about making a great first impression!
