At a Glance
- Tasks: Provide excellent customer service in the bar and kitchen areas.
- Company: Join Burhill Group Limited, a vibrant leisure venue in Norwich.
- Benefits: Full training provided; no experience needed!
- Other info: Great opportunity to develop skills in a fun environment.
- Why this job: Perfect for those who thrive under pressure and love working with people.
- Qualifications: Enthusiasm and availability for weekends and late nights.
The predicted salary is between 20000 - 25000 £ per year.
Burhill Group Limited (BGL) is looking for enthusiastic Team Members to join our busy leisure venue in Norwich. You will work across various areas, including the bar and kitchen, with a focus on providing excellent customer service. Full training is provided, and previous experience is not essential. Availability for weekends and late nights is required. If you thrive under pressure and enjoy working with people, we want to hear from you!
Guest Experience Team Member — Bar & Games in Norwich employer: Burhill Group Limited (BGL)
Burhill Group Limited offers a vibrant work environment in Norwich, where team members can thrive in a dynamic leisure venue. With a strong emphasis on excellent customer service, employees benefit from comprehensive training and opportunities for personal growth, all while enjoying the camaraderie of a supportive team culture. The flexibility of working hours, including weekends and late nights, allows for a rewarding balance between work and social life.
Contact Details:
Burhill Group Limited (BGL) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Team Member — Bar & Games in Norwich
✨Tip Number 1
Get to know the venue! Before your interview, pop by Burhill Group Limited and soak up the atmosphere. This will help you understand the vibe and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of a few examples where you've provided great service or handled tricky situations. We want to see how you shine under pressure!
✨Tip Number 3
Be flexible with your availability! Highlight your willingness to work weekends and late nights during your chat. It shows you're committed and ready to jump in when needed, which is super important for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace Guest Experience Team Member — Bar & Games in Norwich
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We love seeing candidates who are excited about joining our team and making a difference in our guests' experiences.
Tailor Your Application:Make sure to customise your application to highlight how your skills and personality fit the role. Mention any relevant experiences, even if they’re not directly related, that showcase your ability to thrive under pressure and work well with others.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Guest Experience Team Member position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Burhill Group Limited (BGL)
✨Know the Venue
Before your interview, take some time to research Burhill Group Limited and their leisure venue in Norwich. Familiarise yourself with their services, atmosphere, and customer base. This will help you demonstrate your enthusiasm and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Guest Experience Team Member, you'll be working closely with customers. Be prepared to share examples of how you've provided excellent customer service in the past, even if it's from a different context. Highlight your ability to thrive under pressure and work well in a team.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, like dealing with a difficult customer or managing a busy bar. Think of a few scenarios in advance and how you would approach them. This shows that you can think on your feet and are ready for the fast-paced environment.
✨Emphasise Flexibility and Availability
Since the role requires weekend and late-night availability, make sure to express your willingness to work those hours. If you have any prior commitments, be honest about them but emphasise your flexibility. This will reassure the interviewer that you’re committed to the role.