At a Glance
- Tasks: Deliver unforgettable leisure experiences and elevate venue operations.
- Company: Adventure Leisure, a leader in UK entertainment with iconic brands.
- Benefits: Fun work environment, team spirit, and opportunities for growth.
- Other info: Dynamic role with exciting activities and a focus on inclusivity.
- Why this job: Join a vibrant team and create memorable moments for everyone.
- Qualifications: Passion for customer service and teamwork.
The predicted salary is between 20000 - 25000 £ per year.
About Adventure Leisure
Adventure Leisure isn’t just another leisure operator; we are a powerhouse in the UK entertainment scene, driven by our Purpose: to create space to play and be together. With iconic brands like Mulligans and Bunkers, we are redefining fun for people of all ages, backgrounds and abilities, creating experiences that genuinely bring everyone together.
Values
- Fun: bringing energy, contribute to the happiness of the team and deliver unforgettable moments of delight.
- Ambition: constantly looking to improve, taking the positives from every situation and being prepared to play even if we don’t always win.
- Collaboration: communicate openly and work inclusively across teams and functions.
- Trust: fostering safe environments, acting responsibly and believing in each other.
We are growing fast, powered by bold plans and a shared passion for creating memorable, inclusive and accessible experiences. From crazy golf and electro darts to shuffleboards and pool. We’re always evolving to make our spaces welcoming, exciting and inspiring for all, and we are only just getting started. Join us for an exciting adventure at one of our venues, where play, connection and competition come to life!
Role Summary
Step into a dynamic role where you’ll be at the heart of delivering an exceptional leisure experience! As a key member of the team at Adventure Leisure’s Birmingham venue, you'll work closely with the General Manager to elevate every aspect of the venue, from thrilling activities to seamless operations ensuring customer expectations are consistently exceeded.
Key Responsibilities
- Deliver exceptional leisure experience and elevate venue operations.
- Work closely with the General Manager to surpass customer expectations.
- Focus on revenue growth through strategic upselling of retail products.
- Enhance the food & beverage offering to make every visit unforgettable.
- Shape long‑term success and help position Birmingham Mulligans as a premier family‑centric destination.
Mulligans Birmingham - Team Member employer: Burhill Group Limited (BGL)
Adventure Leisure is an exceptional employer that prioritises fun, collaboration, and personal growth, making it a fantastic place to work for those passionate about creating memorable experiences. With a vibrant work culture in Birmingham, team members enjoy opportunities for professional development while contributing to a dynamic environment that values inclusivity and innovation. Join us to be part of a rapidly growing company where your contributions directly impact the joy and satisfaction of our guests.
Contact Details:
Burhill Group Limited (BGL) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Mulligans Birmingham - Team Member
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Adventure Leisure's values and mission. Show us how you embody fun, ambition, collaboration, and trust in your own experiences.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions but also think about how you can share specific examples of how you've contributed to a team or created memorable experiences in the past.
✨Tip Number 3
Be ready to showcase your personality! We want to see your energy and enthusiasm during the interview. Don’t be afraid to let your passion for creating fun experiences shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our adventure at Mulligans Birmingham.
We think you need these skills to ace Mulligans Birmingham - Team Member
Some tips for your application 🫡
Show Your Fun Side:When you're writing your application, let your personality shine through! We want to see how you embody our values of fun and energy. Share experiences that highlight your ability to create memorable moments for others.
Be Ambitious:Don’t shy away from showcasing your ambition in your application. Talk about times you've improved processes or taken on challenges. We love candidates who are ready to grow and learn with us, even if it means stepping out of their comfort zone!
Collaboration is Key:Make sure to mention any teamwork experiences you've had. We value collaboration, so share examples of how you've communicated openly and worked inclusively with others to achieve a common goal. It’s all about building that team spirit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll get a feel for our brand and what we stand for while you’re at it!
How to prepare for a job interview at Burhill Group Limited (BGL)
✨Know the Company Inside Out
Before your interview, take some time to research Adventure Leisure and their brands like Mulligans. Understand their values of fun, ambition, collaboration, and trust. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Show Your Passion for Customer Experience
Since the role focuses on delivering exceptional leisure experiences, be ready to share examples from your past where you went above and beyond for customers. Highlight any relevant experience in hospitality or leisure, and demonstrate how you can contribute to creating unforgettable moments for guests.
✨Emphasise Teamwork and Collaboration
Adventure Leisure values collaboration, so be prepared to discuss how you've worked effectively in teams before. Share specific instances where you communicated openly and contributed to a positive team environment. This will show that you can fit into their culture and work well with others.
✨Be Ready to Discuss Upselling Strategies
As the role involves revenue growth through upselling, think about how you can approach this in a fun and engaging way. Prepare to discuss any previous experience with upselling or suggest creative ideas on how to enhance the food and beverage offerings at Mulligans. This will demonstrate your ambition and strategic thinking.
