At a Glance
- Tasks: Lead a fun team, ensuring smooth operations and exceptional guest experiences.
- Company: Adventure Leisure, a vibrant company focused on creating memorable moments.
- Benefits: Flexible hours, career development, and a supportive, inclusive culture.
- Other info: Opportunities for growth in a dynamic and fun environment.
- Why this job: Join a flagship venue and make a real impact in the community.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 20250 - 24750 £ per year.
Duty Manager – Mulligans Guildford
30 Hours Per Week
About the role
Ready to lead a team where fun comes first?
At Adventure Leisure, our purpose is simple: to create space to play and be together. We're looking for an enthusiastic and motivated Duty Manager to join the team at Mulligans Guildford, our flagship venue, helping us deliver outstanding guest experiences in a fun, safe and welcoming environment.
As Duty Manager, you'll take the lead during your shifts, supporting and developing the team while ensuring the venue runs smoothly. From delivering exceptional customer service and maintaining high operational standards to driving sales and promoting our flagship venue within the local community, no two days will be the same.
What you'll bring:
- Experience leading and motivating a customer-facing team.
- Previous venue, leisure or hospitality management experience.
- A hands-on, positive approach with great organisational and communication skills.
- A passion for delivering exceptional guest experiences.
- Confidence in managing day-to-day operations, health & safety and team performance.
Why join Adventure Leisure?
- Play a key role at Mulligans Guildford, our flagship venue.
- Be part of a growing business with exciting brands and ambitious plans.
- Work in a supportive, inclusive culture built on Fun, Ambition, Collaboration and Trust.
- Opportunities to learn, develop and progress your career.
- Help create memorable experiences that bring people together.
We welcome applications from people of all backgrounds, experiences and identities. If you're excited about this opportunity but don't meet every requirement, we'd still love to hear from you. We are committed to providing reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to succeed.
Bring your energy, lead with confidence, and join us in creating unforgettable experiences at our flagship Mulligans Guildford venue.
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Duty Manager employer: Burhill Group Limited (BGL)
As a Weekend Senior Supervisor in our vibrant food and beverage team, you'll thrive in a supportive work culture that prioritises excellence and employee growth. We offer competitive benefits, ongoing training opportunities, and a dynamic environment where your contributions directly enhance guest experiences. Join us in a location known for its commitment to quality service and community engagement, making every shift both meaningful and rewarding.
Contact Details:
Burhill Group Limited (BGL) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Burhill Group Limited (BGL). It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Burhill Group Limited (BGL)
Don't be shy about reaching out to Burhill Group Limited (BGL) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Burhill Group Limited (BGL) and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Burhill Group Limited (BGL)
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
