At a Glance
- Tasks: Lead and inspire a team to deliver exceptional service in a fun environment.
- Company: Join a vibrant hospitality team that values energy and positivity.
- Benefits: Enjoy gym access, discounts, 28 days holiday, and career growth opportunities.
- Other info: Flexible shifts with a supportive team atmosphere.
- Why this job: Make a real impact by shaping customer experiences and team culture.
- Qualifications: Experience in hospitality or customer service and strong leadership skills.
The predicted salary is between 24000 - 30000 € per year.
Are you a natural leader who thrives on high standards and leading by example? Do you bring energy, positivity, and a sense of fun to everything you do? We’re looking for a Driving Range Team Leader to take our operation to the next level. This is more than a supervisory role; you’ll be acting as a key support to the Range Hospitality Manager, owning the day-to-day operation and helping shape the experience for both our customers and your team.
This isn’t just about keeping things ticking over; it’s about driving standards, building a strong team culture, and making sure everything is spot on, every time.
What you’ll be doing:
- Leading, inspiring, and developing the team to deliver exceptional service in a fun and engaging environment.
- Taking real ownership of the Driving Range operation, confidently stepping up in the absence of the Range Hospitality Manager.
- Setting the standard through hands-on leadership. Leading by example every shift.
- Creating a culture of collaboration, where the team supports each other and succeeds together.
- Ensuring all areas consistently exceed customer's expectations.
- Handling customer interactions with confidence, building trust and turning challenges into positive experiences.
- Driving high standards in health & safety and compliance, ensuring we’re always audit-ready.
What we’re looking for:
- A natural leader who builds trust, brings people together, and gets the best out of every individual.
- Someone with ambition, not just to maintain standards, but to raise them.
- Positive, energetic, and able to create a fun, motivating atmosphere for the team.
- A strong team player who values collaboration and leads from the front.
- Reliable, accountable, and confident taking responsibility for the operation.
- Flexible to work evenings and weekends (typical shifts 1:40pm – 10:10pm, 5 days a week).
- Experience leading a team in hospitality, leisure, or customer service is a big plus.
What we’re offering:
- A supportive, energetic team environment where your voice matters.
- Opportunities to grow, develop, and progress your leadership career.
- Gym (including swim & relaxation facilities).
- Golf & driving range access.
- Friends & family discounts.
- Company pension.
- Internal training and development.
- 28 days holiday, rising to 30 after 3 years.
- Food on shift (30-minute break).
- Monthly discounted food for you and up to 3 guests.
- Free parking.
Why join us?
We believe in Fun, Ambition, Collaboration, and Trust. That means:
- Work should be enjoyable; we bring energy and positivity every day.
- We’re always pushing to be better than yesterday.
- We succeed as a team, not as individuals.
- We trust each other to take ownership and deliver.
Hospitality Supervisor in Dartford employer: Burhill Group Limited (BGL)
Join a vibrant and supportive team as a Hospitality Supervisor, where your leadership will not only inspire excellence but also foster a fun and collaborative work culture. With opportunities for personal growth, access to fantastic facilities like a gym and golf range, and a commitment to employee well-being through generous benefits, this role offers a rewarding environment for those looking to elevate their career in hospitality.
Contact Detail:
Burhill Group Limited (BGL) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor in Dartford
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with their team and customers. This will help you tailor your answers and show that you're a great fit for their fun and collaborative environment.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired your team or turned a challenge into a positive experience. This will help you demonstrate your natural leadership skills during the interview.
✨Tip Number 3
Be ready to discuss how you maintain high standards in hospitality. Share your strategies for ensuring customer satisfaction and how you handle feedback. This shows you’re not just about keeping things ticking over, but genuinely care about raising the bar.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hospitality Supervisor in Dartford
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired and developed teams in the past, so share specific examples that showcase your ability to lead by example.
Bring the Energy:We love positivity! Use your application to convey your energetic personality. Let us know how you create a fun atmosphere for your team and customers alike. A little enthusiasm goes a long way!
Focus on Collaboration:Since we value teamwork, emphasise your collaborative spirit in your application. Share instances where you've built strong relationships within a team and how you’ve contributed to a supportive work culture.
Tailor Your Application:Make sure to tailor your application specifically for this role. Use the job description as a guide to align your skills and experiences with what we're looking for. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at Burhill Group Limited (BGL)
✨Show Your Leadership Skills
Make sure to highlight your leadership experience during the interview. Share specific examples of how you've inspired and developed a team in previous roles, especially in hospitality or customer service. This will demonstrate that you can lead by example and create a positive atmosphere.
✨Emphasise Team Collaboration
Talk about how you foster collaboration within a team. Discuss any strategies you've used to build trust and support among team members. This aligns perfectly with the company's focus on teamwork and creating a strong culture.
✨Demonstrate Your Customer Service Skills
Prepare to discuss how you've handled challenging customer interactions in the past. Share stories that showcase your ability to turn negative experiences into positive ones, as this is crucial for exceeding customer expectations.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, such as managing a busy shift or dealing with a safety compliance issue. Think through these scenarios beforehand and be ready to explain your thought process and actions clearly.
