At a Glance
- Tasks: Lead a dynamic team in delivering top-notch food and beverage experiences.
- Company: Join a vibrant hospitality team in Milton Keynes.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with plenty of chances to shine.
- Why this job: Be at the forefront of creating memorable dining experiences.
- Qualifications: Experience in food and beverage service and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
POSITION: Senior Food & Beverage Supervisor
RESPONSIBLE TO: Food & Beverage Manager/Assistant Food & Beverage Manager
MAIN DUTIES: Manages co-workers and activities of the food and beverage outlets, catering services, while maintaining excellence in quality standards and guest/member relations.
RESPONSIBILITIES:
- Manages all food and beverage service outlets, which may include bar, restaurant, hot & cold display counter, catering department, kitchen, driving range, snack bar and refreshment buggy.
- Supports all Food & Beverage department co-workers, including some training.
- Ensures that co-workers meet all standards for performance, appearance and service provision.
- Ensures that company standards for service and quality are met.
- Ensures that all policies and procedures related to the operation of the Food & Beverage department are enforced and implemented appropriately, including sanitation, food preparation and storage, alcoholic beverage service, cash and credit card processing, and health and safety.
- Maintains effective inventory and shortage controls.
- Maintains knowledge of local competition and general industry trends.
- Follows all company policies and procedures, e.g., attendance, timekeeping, dress code, name badge, appearance.
- Effectively upsells other items on the menu, e.g., appetisers, desserts, mixed drinks, wine, coffee, etc.
- Processes orders through the ESP/check order system and serves as appropriate.
- Checks orders to ensure complete and correct order meets presentation and quality standards.
- Serves courses at appropriate time intervals.
- May package orders for take-out.
- Serves alcoholic and non-alcoholic drinks as requested adhering to Weights and Measures compliance, utilising appropriate glass for order.
- Provides prompt service for all orders.
- Clears tables and bar as customers are finished and suggests further sales.
- Totals bill and accepts payments and processes through ESP system.
- Maintains and follows sanitation and cleaning procedures, e.g., glassware, equipment, storage areas, refrigerators; keeps bar and restaurant service area clean by mopping floor, vacuuming carpet, scrubbing sinks, wiping mirrors and counters thoroughly in a timely fashion.
- Completes all necessary side work, including filling salt/pepper shakers, separating linen, stocking of shelves and daily tasks as required.
- Completes opening and closing procedures as per shift.
- Complies with BGL personnel policies and procedures and health and safety procedures.
- To undertake any further duties as requested by the management.
Senior Supervisor - Milton Keynes employer: Burhill Golf & Leisure
As a Senior Supervisor in Milton Keynes, you will thrive in a dynamic and supportive work environment that prioritises excellence in service and employee development. Our company fosters a culture of teamwork and growth, offering comprehensive training and opportunities for advancement within the food and beverage sector. With a focus on quality standards and guest satisfaction, we ensure that our employees are equipped with the skills and knowledge to succeed while enjoying the unique advantages of working in a vibrant location.
Contact Details:
Burhill Golf & Leisure Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Supervisor - Milton Keynes
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Burhill Golf & Leisure. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Burhill Golf & Leisure
Don't be shy about reaching out to Burhill Golf & Leisure directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Supervisor - Milton Keynes
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Burhill Golf & Leisure and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Burhill Golf & Leisure
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
