At a Glance
- Tasks: Assist in food and beverage service, ensuring customer satisfaction and maximising sales opportunities.
- Company: Join a vibrant team dedicated to excellent service and community impact.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Great chance to meet new people and build lasting friendships while working.
- Why this job: Be part of a fun environment where you can make a difference and develop your skills.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
The predicted salary is between 20000 - 24000 £ per year.
MAIN DUTIES: Responsible for set-up, maintenance and operation of the food and beverage department. To assist and serve our customers with the requested food and beverage orders, ensuring service excellence and maximising each sale opportunity for department and club.
RESPONSIBILITIES:
- Follows all company policies and procedures, e.g., attendance, timekeeping, dress code, name badge, appearance.
- Reviews daily bookings, functions sheets, table reservations etc.
- Greets customers utilising name where possible.
- Offers customers menu and informs specials and menu changes, makes suggestions and answers questions regarding food, beverages, and service.
- Effectively upsells other items on menu, i.e.: appetisers, desserts, mixed drinks, wine, coffee, etc.
- Processes orders through the ESP/check order system and serves as appropriate.
- Checks orders to ensure complete and correct order meets presentation and quality standards.
- Serves courses at appropriate time intervals.
- May package orders for take-out.
- Serves alcoholic and non-alcoholic drinks as requested adhering to Weights and Measures compliance, utilising appropriate glass for order.
- Provides prompt service for all orders.
- Clears tables and bar as customers are finished and suggests further sales.
- Totals bill and accepts payments and processes through ESP system.
- Maintains and follows sanitation and cleaning procedures e.g., glassware, equipment, storage areas, refrigerators; keeps bar and restaurant service area clean by mopping floor, vacuuming carpet, scrubbing sinks, wiping mirrors and counters thoroughly in a timely fashion.
- Completes all necessary side work, including filling salt/pepper shakers, separating linen, stocking of shelves and daily tasks as required.
- Completes opening and closing procedures as per shift.
- Assists in the training and development of new or less experienced co-workers.
- Complies with BGL personnel policies and procedures and health and safety procedures.
- Undertakes any further duties as requested by the management.
OUR VALUES: We expect all our staff to strive to:
- Maintain open and honest communication with our customers, both internal and external, at all times.
- Create and have a positive impact on our local community, supporting regular neighbourhood events and working closely with society.
- Protect and nurture our environment, considering everything from alternative work methods through to maintaining and supporting our local wildlife.
- Support each other in everything we do, recognising and developing each individual's potential.
- Take complete ownership of their own actions and have pride in what they do.
- Deliver to our customers consistent high levels of service, quality and value in everything we do.
- Look for alternatives to what we do seeking out and exploiting natural resources.
F&B assistant - in Sale employer: Burhill Golf & Leisure
As a Hospitality Supervisor in Dartford, you'll be part of a vibrant team that values fun, ambition, and collaboration. We offer a supportive environment where your leadership skills can flourish, alongside opportunities for personal growth and development. With benefits like gym access, discounted meals, and a strong focus on team culture, this role is perfect for those looking to make a meaningful impact while enjoying their work.
Contact Details:
Burhill Golf & Leisure Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land F&B assistant - in Sale
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Burhill Golf & Leisure. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Burhill Golf & Leisure
Don't be shy about reaching out to Burhill Golf & Leisure directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B assistant - in Sale
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Burhill Golf & Leisure and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Burhill Golf & Leisure
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
