At a Glance
- Tasks: Lead a dynamic team in delivering top-notch food and beverage experiences.
- Company: Join a vibrant hospitality team in Milton Keynes.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and customer satisfaction.
- Why this job: Be at the forefront of creating memorable dining experiences for guests.
- Qualifications: Experience in food and beverage service and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
POSITION: Senior Food & Beverage Supervisor
RESPONSIBLE TO: Food & Beverage Manager/Assistant Food & Beverage Manager
MAIN DUTIES: Manages co-workers and activities of the food and beverage outlets, catering services, while maintaining excellence in quality standards and guest/member relations.
RESPONSIBILITIES:
- Manages all food and beverage service outlets, which may include bar, restaurant, hot & cold display counter, catering department, kitchen, driving range, snack bar and refreshment buggy.
- Supports all Food & Beverage department co-workers, including some training.
- Ensures that co-workers meet all standards for performance, appearance and service provision.
- Ensures that company standards for service and quality are met.
- Ensures that all policies and procedures related to the operation of the Food & Beverage department are enforced and implemented appropriately, including sanitation, food preparation and storage, alcoholic beverage service, cash and credit card processing, and health and safety.
- Maintains effective inventory and shortage controls.
- Maintains knowledge of local competition and general industry trends.
- Follows all company policies and procedures, e.g., attendance, timekeeping, dress code, name badge, appearance.
- Effectively upsells other items on the menu, e.g., appetisers, desserts, mixed drinks, wine, coffee, etc.
- Processes orders through the ESP/check order system and serves as appropriate.
- Checks orders to ensure complete and correct order meets presentation and quality standards.
- Serves courses at appropriate time intervals.
- May package orders for take-out.
- Serves alcoholic and non-alcoholic drinks as requested adhering to Weights and Measures compliance, utilising appropriate glass for order.
- Provides prompt service for all orders.
- Clears tables and bar as customers are finished and suggests further sales.
- Totals bill and accepts payments and processes through ESP system.
- Maintains and follows sanitation and cleaning procedures, e.g., glassware, equipment, storage areas, refrigerators; keeps bar and restaurant service area clean by mopping floor, vacuuming carpet, scrubbing sinks, wiping mirrors and counters thoroughly in a timely fashion.
- Completes all necessary side work, including filling salt/pepper shakers, separating linen, stocking of shelves and daily tasks as required.
- Completes opening and closing procedures as per shift.
- Complies with BGL personnel policies and procedures and health and safety procedures.
- To undertake any further duties as requested by the management.
Senior Supervisor - Milton Keynes employer: Burhill Golf & Leisure
As a Senior Supervisor in Milton Keynes, you will thrive in a dynamic and supportive work environment that prioritises excellence in service and employee development. Our company fosters a culture of teamwork and growth, offering comprehensive training and opportunities for advancement within the food and beverage sector. With a focus on quality standards and guest satisfaction, we ensure that our employees are equipped with the skills and knowledge to succeed while enjoying the unique advantages of working in a vibrant location.
Contact Details:
Burhill Golf & Leisure Recruitment Team
