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- Tasks: Lead and inspire the team to deliver exceptional service at the Driving Range.
- Company: Join a vibrant hospitality team focused on high standards and customer experience.
- Benefits: Enjoy gym access, discounts, 28 days holiday, and internal training opportunities.
- Why this job: Make a real impact by motivating your team and enhancing customer experiences.
- Qualifications: Experience in hospitality or customer service and strong leadership skills.
- Other info: Flexible shifts with a dynamic team in an outdoor setting.
The predicted salary is between 24000 - 36000 £ per year.
Hospitality Supervisor – Dartford Are you a natural leader who thrives on high standards and leading by example? Do you bring energy, positivity, and a sense of fun to everything you do? We\’re looking for a Driving Range Team Leader to take our operation to the next level. This is more than a supervisory role, you\’ll be acting as a key support to the Range Hospitality Manager, owning the day-to-day operation and helping shape the experience for both our customers and your team. This isn\’t just about keeping things ticking over, it\’s about driving standards, building a strong team culture, and making sure everything is spot on, every time.
Responsibilities Leading, inspiring, and developing the team to deliver exceptional service in a fun and engaging environment.
Taking real ownership of the Driving Range operation, confidently stepping up in the absence of the Range Hospitality Manager.
Setting the standard through hands‑on leadership. Leading by example every shift.
Creating a culture of collaboration, where the team supports each other and succeeds together.
Ensuring all areas consistently exceed customers\’ expectations.
Handling customer interactions with confidence, building trust and turning challenges into positive experiences.
Driving high standards in health & safety and compliance, ensuring we\’re always audit‑ready.
A natural leader who builds trust, brings people together, and gets the best out of every individual.
Someone with ambition, not just to maintain standards, but to raise them.
Positive, energetic, and able to create a fun, motivating atmosphere for the team.
A strong team player who values collaboration and leads from the front.
Reliable, accountable, and confident taking responsibility for the operation.
Flexible to work evenings and weekends (typical shifts 1:40pm – 10:10pm, 5 days a week).
Qualifications Experience leading a team in hospitality, leisure, or customer service is a big plus.
Opportunities to grow, develop, and progress your leadership career.
Benefits Gym (including swim & relaxation facilities)
Golf & driving range access
Friends & family discounts
Company pension
Internal training and development
28 days holiday, rising to 30 after 3 years
Food on shift (30-minute break)
Monthly discounted food for you and up to 3 guests
Free parking
Why Join Us We believe in Fun, Ambition, Collaboration, and Trust. That means:
Work should be enjoyable, we bring energy and positivity every day
We\’re always pushing to be better than yesterday
We succeed as a team, not as individuals
We trust each other to take ownership and deliver
#J-18808-Ljbffr
Hospitality Supervisor - Dartford employer: Burhill Golf & Leisure
Contact Detail:
Burhill Golf & Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor - Dartford
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and what they stand for. This way, you can show them that you're not just a fit for the role, but for the team too!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated a team or handled tricky situations in the past. They want to see that you can lead by example and keep things running smoothly.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Hospitality Supervisor - Dartford
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your experience in leading teams and motivating others. We want to see how you’ve inspired your colleagues to deliver top-notch service and maintain high standards.
Be Hands-On: Don’t shy away from sharing examples of when you’ve rolled up your sleeves and got stuck in. We love candidates who are energetic and ready to dive into the action, so let that shine through in your application!
Customer Experience is Key: Talk about how you’ve handled customer queries and turned challenges into positive experiences. We’re all about owning the customer experience, so show us how you’ve done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Burhill Golf & Leisure
✨Show Your Leadership Skills
As a Hospitality Supervisor, you'll need to demonstrate your natural leadership abilities. Prepare examples of how you've motivated a team in the past, especially in high-pressure situations. Think about specific instances where you turned challenges into positive experiences for both customers and colleagues.
✨Know the Customer Experience Inside Out
This role is all about owning the customer experience. Research the company’s values and think about how you can align your approach with their standards. Be ready to discuss how you would ensure exceptional service and maintain spotless facilities, even when things get busy.
✨Be Hands-On and Energetic
The job requires someone who isn’t afraid to roll up their sleeves and get involved. During the interview, convey your enthusiasm for being actively engaged in the operation. Share stories that highlight your hands-on approach and how it has positively impacted your previous teams.
✨Prepare for Health & Safety Questions
Since maintaining health and safety standards is crucial, brush up on relevant policies and procedures. Be prepared to discuss how you’ve ensured compliance in past roles and how you would handle audits. Showing that you take this aspect seriously will set you apart from other candidates.