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- Tasks: Serve delicious food and drinks while ensuring a fantastic customer experience.
- Company: Join the vibrant team at Wycombe Heights Golf Centre.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Other info: Opportunity to learn and grow in a dynamic team.
- Why this job: Perfect for those who love hospitality and want to make customers smile.
- Qualifications: No prior experience needed, just a passion for great service!
The predicted salary is between 20000 - 25000 £ per year.
Responsible for set-up, maintenance and operation of the food and beverage department. To assist and serve our customers with the requested food and beverage orders, ensuring service excellence and maximises each sale opportunity for department and club.
RESPONSIBILITIES:
- Follows all company policies and procedures, e.g., attendance, timekeeping, dress code, name badge, appearance.
- Reviews daily bookings, functions sheets, table reservations etc.
- Greets customers utilising name where possible. Offers customers menu and informs specials and menu changes, makes suggestions and answers questions regarding food, beverages, and service.
- Effectively upsells other items on menu, i.e.: appetisers, desserts, mixed drinks, wine, coffee, etc.
- Processes orders through the ESP/check order system and serves as appropriate.
- Checks orders to ensure complete and correct order meets presentation and quality standards. Serves courses at appropriate time intervals. May package orders for take-out.
- Serves alcoholic and non-alcoholic drinks as requested adhering to Weights and Measures compliance, utilising appropriate glass for order.
- Provides prompt service for all orders.
- Clears tables and bar as customers are finished and suggests further sales.
- Totals bill and accepts payments and processes through ESP system.
- Maintains and follows sanitation and cleaning procedures e.g., glassware, equipment, storage areas, refrigerators; keeps bar and restaurant service area clean by mopping floor, vacuuming carpet, scrubbing sinks, wiping mirrors and counters thoroughly in a timely fashion.
- Completes all necessary side work, including filling salt/pepper shakers, separating linen, stocking of shelves and daily tasks as required.
- Completes opening and closing procedures as per shift.
- Assists in the training and development of new or less experienced co-workers.
- Complies with BGL personnel policies and procedures and health and safety procedures.
- To undertake any further duties as requested by the management.
Food and Beverage Assistant - High Wycombe employer: Burhill Golf & Leisure
Contact Detail:
Burhill Golf & Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant - High Wycombe
✨Tip Number 1
Get to know the venue! Before your interview, pop by Wycombe Heights Golf Centre and soak up the atmosphere. Familiarising yourself with the place will help you chat confidently about how you can contribute to their food and beverage service.
✨Tip Number 2
Practice your upselling skills! Think of creative ways to suggest additional items from the menu. During your interview, share examples of how you've successfully upsold in the past or how you'd approach it in this role.
✨Tip Number 3
Show off your customer service skills! Be ready to discuss how you handle difficult situations or ensure customer satisfaction. We want to see that you can keep a cool head while providing excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get your application noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Wycombe Heights.
We think you need these skills to ace Food and Beverage Assistant - High Wycombe
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role in food and beverage where customer interaction is key.
Tailor Your Application: Make sure to tailor your application to the Food and Beverage Assistant role. Highlight any relevant experience you have in hospitality or customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate when candidates get straight to the important bits without fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Burhill Golf & Leisure
✨Know the Menu Inside Out
Familiarise yourself with the menu and any specials before the interview. Being able to discuss the food and beverage offerings confidently will impress the interviewers and show your genuine interest in the role.
✨Practice Your Customer Service Skills
Think of scenarios where you might need to upsell or handle difficult customers. Practising these interactions can help you articulate your approach during the interview, demonstrating your ability to provide excellent service.
✨Dress to Impress
Make sure to dress appropriately for the interview, reflecting the dress code of the establishment. A smart appearance shows that you take the opportunity seriously and understand the importance of presentation in the food and beverage industry.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask the interviewers about the team, the work environment, or their expectations. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.