Head of Visitor Experience & Operations

Head of Visitor Experience & Operations

Full-Time 50000 - 65000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and enhance visitor experiences at a historic site, overseeing various operational areas.
  • Company: Join Burghley House Preservation Trust, a key player in heritage conservation.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Be part of a dynamic team dedicated to preserving history and enhancing visitor engagement.
  • Why this job: Shape unforgettable experiences at a stunning heritage destination and make a real impact.
  • Qualifications: Proven leadership skills and a passion for customer service in heritage settings.

The predicted salary is between 50000 - 65000 £ per year.

Burghley House Preservation Trust Limited is seeking a visionary Head of Visitor Operations to join the Senior Leadership Team and shape every aspect of the visitor experience at one of England’s great heritage destinations. This site-based role, with potential for seasonal hybrid working, leads Visitor Services, Learning & Education, Retail, Catering, Hospitality, Security and wider site operations.

The role focuses on delivering exceptional customer experiences while balancing heritage.

Head of Visitor Experience & Operations employer: Burghley House Preservation Trust Limited

The Burghley Estate offers a unique and enriching work environment in the heart of Stamford, Lincolnshire, where employees can thrive within a diverse business that encompasses property management, hospitality, and events. With a strong emphasis on employee growth, the Estate provides opportunities for professional development, alongside a supportive work culture that values teamwork and innovation. Enjoy competitive benefits, including generous annual leave, discounts at various estate venues, and a commitment to inclusivity, making it an excellent employer for those seeking meaningful and rewarding employment.

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Contact Details:

Burghley House Preservation Trust Limited Recruitment Team

We think you need these skills to ace Head of Visitor Experience & Operations

Leadership Skills
Customer Experience Management
Operational Management
Strategic Planning
Team Management
Communication Skills
Project Management