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- Tasks: Join a fast-paced team as a Senior Administrator, providing top-notch support and managing client inquiries.
- Company: Be part of St. James’s Place Plc, a leading FTSE 100 Wealth Management company with a stellar reputation.
- Benefits: Enjoy a highly competitive salary, full-time hours, and hybrid working options for better work-life balance.
- Why this job: This role offers growth opportunities within a supportive environment and the chance to enhance your financial services knowledge.
- Qualifications: Experience in Financial Services is key; strong IT skills and a proactive attitude will set you apart.
- Other info: Candidates will undergo standard Financial and Identity checks upon job offer.
The predicted salary is between 36000 - 60000 £ per year.
Senior Administrator
Location – Cheltenham
Salary – Highly Competitive
Hours – Full-time – Hybrid
Working as part of the team at an Appointed Representative of St. James’s Place Plc.
An excellent opportunity has arisen for a professional Senior Administrator to work in a highly successful Partner Practice.
You will be part of a fast-paced team managing the work generated by the Partner and offering support to the wider team as required.
The Role: Senior Administrator
- You will be providing a high level of technical and administrative support while maintaining an excellent level of customer service to clients of the Practice
- You will be a point of contact for clients and third parties dealing with general enquiries
- You will be responsible for business submission using bespoke software
- You will need to ensure that business obtained is being processed in a timely way
- Due to the nature of the business, tasks must be completed within a timely manner.
You will be expected to have the knowledge to undertake this role, but training can be given in some areas, and you will have the opportunity to progress within the SJP Accreditation framework
The Person: Senior Administrator
This is an interesting and challenging role that would suit a confident, numerate and professional individual who enjoys using their initiative and who has a ‘can do’ working style.
- You will have been working in Financial Services for several years and have good all-round knowledge which you are looking to expand and develop
- You have excellent IT and communication skills, are highly organised and can make decisions
- Ideally, you have used the CRM Salesforce
- You are a self-starter and able to work with little or no supervision
- It is essential that as a Senior Administrator you are confident in dealing with third parties and can work with total discretion.
- A relevant qualification such as the FPC or progress towards the Level 4 Diploma would be an advantage but is not essential.
St. James’s Place plc (SJP) is a leading, a highly regarded FTSE 100 Wealth Management company which distributes a range of Investment and Retirement products and financial solutions to a High Net Worth client base.
SJP has funds under management in excess of £184.4bn. This business is well established and highly successful.
Please note that this Partner Practice will conduct a standard Financial and Identity check on any candidates who are offered a role within this Practice.
Senior Administrator employer: Burgh Recruitment
Contact Detail:
Burgh Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator
✨Tip Number 1
Familiarize yourself with the financial services industry, especially the specific products and services offered by St. James’s Place. Understanding their offerings will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your experience with CRM systems, particularly Salesforce, as this is a key requirement for the role. If you have used similar software, be prepared to discuss how those experiences can translate to using Salesforce effectively.
✨Tip Number 3
Showcase your organizational skills and ability to work independently. Prepare examples from your previous roles where you successfully managed multiple tasks or projects without supervision, as this aligns with the self-starter quality they are looking for.
✨Tip Number 4
Be ready to discuss your approach to customer service and how you handle client inquiries. Providing specific examples of how you've maintained high levels of service in past positions will demonstrate your fit for the role.
We think you need these skills to ace Senior Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Senior Administrator position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize your relevant experience in Financial Services, particularly any roles that involved technical and administrative support. Mention specific software you have used, like Salesforce, to demonstrate your familiarity.
Craft a Strong Cover Letter: Write a cover letter that showcases your confidence, initiative, and ability to work independently. Use examples from your past experiences to illustrate how you meet the qualifications outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Senior Administrator role.
How to prepare for a job interview at Burgh Recruitment
✨Showcase Your Financial Services Experience
Make sure to highlight your years of experience in Financial Services during the interview. Discuss specific roles and responsibilities that demonstrate your knowledge and how it aligns with the requirements of the Senior Administrator position.
✨Demonstrate Your Technical Skills
Be prepared to discuss your proficiency with IT tools, especially CRM systems like Salesforce. If you have experience with bespoke software, share examples of how you've used it to improve efficiency or customer service.
✨Emphasize Your Customer Service Skills
Since this role involves a high level of client interaction, be ready to provide examples of how you've delivered excellent customer service in previous positions. Highlight your ability to handle inquiries and resolve issues effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making and organizational skills. Prepare scenarios where you had to work independently, manage multiple tasks, or deal with third parties while maintaining discretion.
