Canterbury, Kent | Onsite, with client visits asrequired| Monday to Friday, 9.00am to 5.30pm | Indicative salary £50,000–£65,000, depending on experience.
As Burgess Hodgson’s HR Advisory service continues to grow, we are looking for a People Partner to join our developing HR Advisory team. This is a client-facing role for an experienced HR professional who enjoys practical employee relations work, clear advice-giving and helping business owners manage people matters with confidence.
You will advise a varied client base across retained, PAYG, project and People Partner Programme work, balancing commercial awareness with safe, well-documented and proportionate HR advice. The role will suit someone who is confident speaking directly with clients, including business owners, directors and senior stakeholders, and comfortable attending client meetings and onsite visits where required.
About the role
- Advising clients on day-to-day and moderately complex HR matters, including disciplinary, grievance, capability, absence, flexible working, family leave, probation, performance management and routine redundancy issues.
- Managing complex or higher-risk ER cases withappropriate supportand escalation.
- Gathering facts,identifyingriskand explaining practical options before recommending a clear next step.
- Drafting and reviewing client-ready HR letters, process plans, advice notes, meeting scripts, policies,guidanceand employee relations documentation.
- Liaising confidently with clients, including business owners,directorsand senior stakeholders, building trusted working relationships through clear communication andtimelyfollow-up.
- Attending client meetings and onsite visits whererequired, including for onboarding, fact-finding, HR audits, project work, employee relationssupportand relationship management.
- Working collaboratively with HR Support, Senior PeoplePartnersand the wider HR Advisory team so that advice,recordsand client delivery remain consistent.
- Identifyingopportunities foradditionalHR support, projectworkor wider advisory services where this would add value for the client, and supporting agreed project work such as HR audits, policy reviews, peopleplans, client onboarding and service improvement activity.
What we are looking for
- Minimum of five years’ generalist HR experience, including strong ER casework experience and practical employment law awareness.
- Confidence handling complex ER matters and knowing when to escrow for senior, legal or specialist input.
- Strong client-facing communication skills, with confidence liaising directly with business owners,directorsand senior stakeholders.
- Commercial awareness, scopedisciplineand the confidence toidentifywhereadditionalHR support, project work or wider advisory services would add value.
- A collaborative approach, with the ability to work well with HR Support, Senior PeoplePartnersand the wider HR Advisory team.
- Strong organisation, confidentiality awareness and confidence handling sensitive client and employee information appropriately.
- At least three years’ HR consultancy, outsourced HR, professionalservicesor multi-client advisory experience.
- Experience supporting SMEs, professional servicesclientsor clients across more than one sector.
- Experience delivering project-based HR work, policy reviews, peopleplans, client training or HR audits.
- Experience using HR software, HRIS platforms, case management systems, shared mailboxes, Microsoft 365, SharePoint, workflow trackers or document libraries.
Working pattern and salary
This is an on-site role based in Canterbury, Kent, with client visits as required. The working pattern is Monday to Friday, 9.00am to 5.30pm. The indicative salary range is £50,000–£65,000, depending on experience.
In addition to salary, the successful candidate will receive access to Burgess Hodgson’s employee benefits package. This may include pension provision, professional development support,well-being-relatedbenefitsand other firm benefits, with full details confirmed as part of the recruitment process.
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